Mike Rodriguez | Page 6

Would like to have the delivery option once the card is completed to our job completed to our job More

by jimmysheen89 Verified Customer Verified Customer

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Was in lobby no one bothered to attened us. Walked up to front receptionist for assistance. Once car got accepted waited in lobby where i saw every member goofing around, not one person asked i Walked up to front receptionist for assistance. Once car got accepted waited in lobby where i saw every member goofing around, not one person asked if we needed help with, not even a water. But when someone pretty walked in they where all over them More

by varelaj63 Verified Customer Verified Customer

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Bad service. Terrible vehicle selection and sold me a bad non Working vehicle purchased less than 6 months ago Terrible vehicle selection and sold me a bad non Working vehicle purchased less than 6 months ago More

by Idiaz.lifeline Verified Customer Verified Customer

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Thank you Mike Rodriguez for all your help with all my vehicles. The best customer service! vehicles. The best customer service! More

by jlasunset Verified Customer Verified Customer

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I’ve been in that dealership since I was six years old because my mother always like Cadillacs. And I became a customer of story Cadillac which now is bravo Cadillac. Was always really nice service my mom because my mother always like Cadillacs. And I became a customer of story Cadillac which now is bravo Cadillac. Was always really nice service my mom was a hard lady to get along with and she loved how they were treated. I went in and the finance person Henry Cordova was so rude that I don’t even want to go in there anymore. He was very nice and they when we didn’t want to purchase any of the gab or the warranties or nothing he totally changed to being rude. On a positive note the service advisor Mike Rodriguez has always been very helpful and very pleasant and respectful. Henry should learn a thing or two from him More

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I bought a truck since August 2021at the dealerlocatedin El Paso TX, at first I received all the needed assistance from the seller but once I signed and gave the down payment everything changed: once you si El Paso TX, at first I received all the needed assistance from the seller but once I signed and gave the down payment everything changed: once you sign they will forget about you. I have been calling them for several times to ask them about the plates and registration and they haven't given me an explanation about why it is taking to long to register the truck and to send me the plates: I HAVE BEEN WAITING FOR almost 6 MONTHS FOR THE PLATES WHICH IS RIDICULOUS. I already call my bank and they told me that the normal time to receive the plated is about 3 to 4 weeks and they will have to give an explanation because the bank already payed them I haven't used this truck since I bought it because most of the time I am traveling acocross the border for business purposes and without plates it is impossible to travel. 5 months waiting and it seems that they do not care about it. Bad customer service and I am so disappointed about my decision I made of buying a vehicle I at this dealership. More

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David gave us the best service!!!!! He was so helpful! Very respectful! Best service ever! Very respectful! Best service ever! More

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Bravo gives my vehicle quality service every time. Whether it’s routine maintenance or a repair. I’ve always had a positive experience and I have peace knowing my car is in good hands. I appreciate th Whether it’s routine maintenance or a repair. I’ve always had a positive experience and I have peace knowing my car is in good hands. I appreciate the exceptional customer service always. Thank you ! More

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I think eight vehicles in six years from the same salesman and the same sales manager at the same dealership with the same receptionist and the same owner is “exceptional” enough! salesman and the same sales manager at the same dealership with the same receptionist and the same owner is “exceptional” enough! More

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The parts service person was very courteous and knowledgeab. As long as I don't have to have contact or communications with Mike Rodriguez the service will suffice. My inclination at this time, is these will be As long as I don't have to have contact or communications with Mike Rodriguez the service will suffice. My inclination at this time, is these will be the last two Cadillac's I will purchase again. More

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