Mike Sandelin | Page 17

Great experience As always I received great service at Arlington Toyota thanks to Michael Sandelin. Fast service and he always reviews all services performed and lets As always I received great service at Arlington Toyota thanks to Michael Sandelin. Fast service and he always reviews all services performed and lets me know to expect on my next visit. More

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Excellent and welcoming people all round Excellent service. Mike was very helpful. Did not keep me waiting for information or status of my vehicle. Answered all my questions. He is knowledgea Excellent service. Mike was very helpful. Did not keep me waiting for information or status of my vehicle. Answered all my questions. He is knowledgeable. More

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Always incredible! I’ve been servicing my Tundra at Arlington Toyota since 2007 and have been extremely satisfied each and every time. Mike Sandelin continually provide I’ve been servicing my Tundra at Arlington Toyota since 2007 and have been extremely satisfied each and every time. Mike Sandelin continually provides top notch service and is the reason I continue to come back. More

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Amazing Once again Michael Sandelin has done it. I was over due for my oil change and did not make my appointment and did I mention it was raining! One of the Once again Michael Sandelin has done it. I was over due for my oil change and did not make my appointment and did I mention it was raining! One of the service guys cam up to let me know some one would be with me in a moment. Guess who showed up Michael Sandelin and saved my day and gave amazing service!!!! More

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Key to outstanding service A true indication of a dealers excellence is what they do when things go wrong. Arlington Toyota (AT) (and Mike, our service specialist) excelled in p A true indication of a dealers excellence is what they do when things go wrong. Arlington Toyota (AT) (and Mike, our service specialist) excelled in persistence and dedication when, unknown to all involved, an OEM’s QC allowed an out of spec axle to be shipped for installation. AT never flinched when I brought the car back 3 times—they were dedicated to finding what the problem was and fixing it. The end analysis was the OEM’s part was out of spec by a few thousandths of an inch, just enough to cause all involved (myself included) to be perplexed—the problem with the OEMS part couldn’t be seen as the “few thousandths” isn’t noticeable. Other Service Specialists would have quit but Mike kept going; saying “we’re going to fix this problem”. And he did. Some may say that was his job. I say it’s extraordinarily service with a problem that others would have quit on. Bruce Robbins Jacksonville Fl More

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Excellent experience. Mike Sandelin is always doing an excellent job very professional technical advisor for the dealership.Everyone was courteous,helpful.I did not wait th Mike Sandelin is always doing an excellent job very professional technical advisor for the dealership.Everyone was courteous,helpful.I did not wait that long they finish the job on time. Well done More

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My technical person was Mike Sandelin. Mike Sandelin is a professional and technical adviser for Toyota. He is efficient, knowledgeable and works hard to keep waiting time to a minimum. He Mike Sandelin is a professional and technical adviser for Toyota. He is efficient, knowledgeable and works hard to keep waiting time to a minimum. He is able to explain what needs to be done so that a person not into car technology can understand. More

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Good experience I have been in Jacksonville for 2 1/2 years n Mike Sandelin has headed my Repairs since here. My experience at royota in ny was a disasters after my I have been in Jacksonville for 2 1/2 years n Mike Sandelin has headed my Repairs since here. My experience at royota in ny was a disasters after my purchase from them. Because of michaels caring n service I am considering another Toyota when time is right. More

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10,000 mike chech up Michael met me at my vehicle and knew my name and why I was here. His team took the vehicle while I relaxed in the waiting room. They were finished wi Michael met me at my vehicle and knew my name and why I was here. His team took the vehicle while I relaxed in the waiting room. They were finished within 30 short minutes. Everyone was kind and courteous and most importantly to me they completed the task in a short period of time. Job well done!!! More

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Very helpful Mike Sandelin was excellent. Was very prompt and courteous in resolving an emergency. Kept me informed on the progress and it was a pleasure to work Mike Sandelin was excellent. Was very prompt and courteous in resolving an emergency. Kept me informed on the progress and it was a pleasure to work with him. Customer service is his priority! Thanks Mike More

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