Mike Scott | Page 5

Experience was Very Good The sales staff was very knowledgable and helpful. I was given time and was not pressured to make a purchase on the first night I was there. There was The sales staff was very knowledgable and helpful. I was given time and was not pressured to make a purchase on the first night I was there. There was a problem with the delivery date of the car and the dealership gave me a car to drive until my new car arrived. Mike and Mike were Awesome. More

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Ian O'Conner This was our second new car purchase experience with Ian O'Conner and Wilde Subaru. In both cases, we have been very happy with the professionalism, This was our second new car purchase experience with Ian O'Conner and Wilde Subaru. In both cases, we have been very happy with the professionalism, support, and responsiveness. Ian, as well as the entire Wilde staff were friendly and helpful and followed-up promptly to answer questions. Additionally, we've had good experience with Wilde's service department. More

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satisfying experience Mike, Ian and Brad made this the single most pleasant car buying experience my wife and I have ever had. Excellent, efficient, hospitable service was Mike, Ian and Brad made this the single most pleasant car buying experience my wife and I have ever had. Excellent, efficient, hospitable service was our experience at Wilde Subaru. Thanks to all! Mark and Laurie More

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Excellent service Our experience was excellent. We got a very competitive price and the entire process was very streamlined. Corey and his team were great to work with Our experience was excellent. We got a very competitive price and the entire process was very streamlined. Corey and his team were great to work with and made the purchase of our Outback a very pleasurable experience. More

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Awesome Experience. We had a terrific experience with Ian and the team at Wilde. They provided all of the information and support we needed to buy our new Subaru without We had a terrific experience with Ian and the team at Wilde. They provided all of the information and support we needed to buy our new Subaru without being overbearing or pushy (which is exactly what we were looking for!). Plus, they were supporting a local animal shelter the day we were there, which is awesome! More

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Easy experience with equote. Was given an equote and they had the lowest price out of all the equotes that we got out of a dozen dealerships. Drove two hours to trade in our Outb Was given an equote and they had the lowest price out of all the equotes that we got out of a dozen dealerships. Drove two hours to trade in our Outback and they gave us a good price. Dealing with them was effortless over emails, etc. I would encourage anyone to give them the chance to get your business. More

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Quick, easy, on my way I was able to call in the dealership and tell them exactly what I wanted. In less than a week the car was on site. We had a quick negotiation that was I was able to call in the dealership and tell them exactly what I wanted. In less than a week the car was on site. We had a quick negotiation that was both easy and fair. I was in and out of the dealership in less than an hour and a half with my new car. They are one of the few car dealerships I'm ok with going to without feeling pressured or bombarded by dealers. They let you do what you want to do and make the process as simple as you let them. More

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2017 Outback Love the low pressure yet readiness and availability for answering questions. Especially liked how they stayed open for an extra bit of time to go ov Love the low pressure yet readiness and availability for answering questions. Especially liked how they stayed open for an extra bit of time to go over various car selection questions. Nice to hear that the sales people and their spouses actually one the type of car they sell. More

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Great car buying experience My first Subaru purchase! Corey was great to work with and was very knowledgeable. He made this process very easy and stress free. We will definitely My first Subaru purchase! Corey was great to work with and was very knowledgeable. He made this process very easy and stress free. We will definitely be back when we need another vehicle. More

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Horrible response time to customer from Manager I purchased a 2015 Outback in June of 2015, we ordered a remote start option that they were supposed to call us to install, it was around $500. Come A I purchased a 2015 Outback in June of 2015, we ordered a remote start option that they were supposed to call us to install, it was around $500. Come April of 2016 I had not received a call and called 3 times over the course of 2 months and left detailed messages for Mike, no response. We brought our car in for a recall to be fixed and I brought my contract and "we owe you" paperwork. I had Teddy copy it and told him to get back to me, that was June 15th or so. It is now July 14th and I finally got a message from Teddy stating that they don't have any record of my purchasing the add on, even though I gave him my contract which clearly states my purchase, the price and date etc along with the "we owe you". Teddy basically called me a liar on the message, "we don't show you purchased this option" even though I had the paper work right in front of him. Mike has never called me back and apparently researches as good as he responds to customers voice mail, not at all!!! I bought a 2015 Outback outright, and owe nothing to Subaru, apparently this means they owe nothing to me in return... More

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