Mike Siebert
Mike Siebert at Ken Ganley Westside Imports

Mike Siebert

Hyundai Service Manager

Ken Ganley Westside Imports

25580 Lorain Road
North Olmsted, OH 44070

5.0
12 Reviews
5.0

12 Reviews

Write a Review

Dealership Experience

3 yrs, 11 mos

Industry Experience

17 yrs

Languages Spoken

English English

12 Reviews of Mike Siebert

August 06, 2023

Dealership Rating
Employee Rating

Michael and Louis were outstanding! !! Sales and service are second to none. I wouldn’t go anywhere else!!!! More

by juneprez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Warshawsky, Sandi Kuzma , Ariella Cancel, Louis cheers

Aug 06, 2023

juneprez responded

Highly recommend! Great experience.

Aug 09, 2023

Ken Ganley Westside Imports responded

Hi Juneprez, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 15, 2023

Dealership Rating
Employee Rating

People working there are great. My main problem is that the car was damaged before it was sold to me and that was never disclosed. To the service department’s credit they corrected More

by MIKETHOMASA8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Sandi Kuzma, Trey Keyes , Kevin Duffin

Jul 17, 2023

Ken Ganley Westside Imports responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Hyundai North Olmsted did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

Jul 17, 2023

Ken Ganley Westside Imports responded

Hello, thank you for your feedback. We are sorry that your experience at Ken Ganley Volkswagen North Olmsted did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

June 20, 2023

Dealership Rating
Employee Rating

After a lengthy process of testing my vehicle for an engine problem the dealership was able to replace my engine under the power train extended way. The service department and technicians submitted all More

by mariawolfe
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ariella Cancel

Jun 23, 2023

Ken Ganley Westside Imports responded

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 07, 2023

Dealership Rating
Employee Rating

The salesman and manager worked with me to get the purchase done to my satisfaction. More

by MRSRMRR
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Sandi Kuzma, Trey Keyes, Bosko Gasic , Kevin Amolsch

May 10, 2023

Ken Ganley Westside Imports responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

May 10, 2023

Ken Ganley Westside Imports responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Volkswagen North Olmsted! If you're ever in need of more help, please let us know!

April 20, 2023

Dealership Rating
Employee Rating

Nice people, very competent, willing to go the extra mile for you! This makes for a pleasant experience! More

by Docmr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ariella Cancel

Jun 14, 2023

Ken Ganley Westside Imports responded

We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Ken Ganley Volkswagen North Olmsted

February 20, 2023

Dealership Rating
Employee Rating

I’ve been coming here for years and I’ve always been happy with the service. They replaced any part that broke during any service for free and they were very honest about it, which is unusual for a repa More

by JC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 23, 2023

Ken Ganley Westside Imports responded

Hi, thank you so much for your positive comments about Ken Ganley Volkswagen North Olmsted! If you have any further questions, please give us a call. We're always happy to help!

February 17, 2023

Dealership Rating
Employee Rating

Great job service department! You all did a fantastic job taking care me and my vehicle More

by Map
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ariella Cancel, Mike Proffitt, Amanda Mann

Feb 20, 2023

Ken Ganley Westside Imports responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

Feb 20, 2023

Ken Ganley Westside Imports responded

Hi Map, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Ken Ganley Hyundai North Olmsted

April 07, 2022

Dealership Rating
Employee Rating

Always have a great experience when I come into this dealership for service and parts. More

by mpayerchin19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jason Romanak, Jasmine Nowakowski, Mark Rosko, Jim Joyce, Joe Joyce , Ariella Cancel, Jenna Graham, Alexis Jalowiec, Jim Welsh

Apr 08, 2022

Ken Ganley Westside Imports responded

Thank you for taking the time to leave these kind words about your experiences with our parts and service departments. We appreciate your loyalty and we are looking forward to continuing to provide you with 5-star experiences in the future! -Ganley Westside Imports

June 25, 2021

Dealership Rating
Employee Rating

Outstanding. I have bought several cars from dealerships and my experience last month in purchasing an Outback (2019) was the best ever. The salesperson, Heather was most professional while extremely person More

by Un peregrino
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Trey Keyes, Matt O'Shea , Heather LaBay, The guy who handled warranty was professional.

Jun 25, 2021

Ken Ganley Westside Imports responded

Thank you for making the trip to Ganley Westside Imports for your new Outback. We appreciate the opportunity to earn your business, and are pleased that your experience with Heather was a positive one. Thank you, as well, for taking the time to submit your kind review. Enjoy your new Subaru! -Ganley Westside Subaru

June 24, 2021

Dealership Rating
Employee Rating

Over all great experience great service! I will definitely be bringing my car back for service. Christ Wheatley has been very helpful. More

by mpayerchin19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 25, 2021

Ken Ganley Westside Imports responded

Thank you for taking the time to review your recent experience with Chris and our service staff! We are happy to hear that you were so pleased with your service appointment. -Ganley Westside Volkswagen

1

Dealership Inventory (999 Vehicles)

new 2024 Subaru Solterra car, priced at $45,909
2024 Subaru Solterra
new
Cosmic White Pearl exterior
Unknown
All-wheel Drive
new 2024 Hyundai Tucson Hybrid car, priced at $41,103
2024 Hyundai Tucson Hybrid
new
Shimmering Silver exterior
Automatic
All-wheel Drive
new 2024 Hyundai Kona car, priced at $30,451
2024 Hyundai Kona
new
Cyber Gray Metallic exterior
CVT
All-wheel Drive
new 2024 Hyundai Tucson Hybrid car, priced at $36,801
2024 Hyundai Tucson Hybrid
new
Deep Sea exterior
Automatic
All-wheel Drive
new 2024 Hyundai Elantra car, priced at $26,790
2024 Hyundai Elantra
new
White exterior
CVT
Front-wheel Drive
new 2024 Volkswagen Taos car, priced at $31,671
2024 Volkswagen Taos
new
Platinum Gray Metallic exterior
Unknown
All-wheel Drive