Mike Skinner | Page 10

Poor customer service Took about a week to get service appointment, had to fight for a loaner vehicle. When arrived no loaner ready, then given a small vehicle when I drive Took about a week to get service appointment, had to fight for a loaner vehicle. When arrived no loaner ready, then given a small vehicle when I drive a mini van. I was told to live with it. They had my vehicle for two weeks. Only updates I received was when I called. I received attitude every time I called service for updates and asked for proper service. Getting someone in service on the phone is almost impossible. If have the option of buying your vehicle elsewhere and having it service elsewhere, I would. They cut corners at the customer’s expense whenever they can. Then basically say “oh well”. Best car buying and service I have ever had. More

by TJORDAN1624 Verified Customer Verified Customer

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My Tom Boy Rock Creek I was a prior owner of a Pathfinder. Missed not having one. The website displayed some good prices on them and the rest is history. I have my new 2 I was a prior owner of a Pathfinder. Missed not having one. The website displayed some good prices on them and the rest is history. I have my new 2019 Rock Creek. More

by GOLFRULES5 Verified Customer Verified Customer

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Respectful and kind The people with whom I've had the pleasure to speak, I really can't say more about. Absolutely polite, kind, respectful. From my salesperson, Peter, t The people with whom I've had the pleasure to speak, I really can't say more about. Absolutely polite, kind, respectful. From my salesperson, Peter, to the wonderful man who finalized the purchase on Saturday nigh. The young lady with whom I spoke on the phone today, to the salesperson who kindly opened the door for me today, and the person behind the desk (I think his name was Mike), all top quality people. Having frequented a different Nissan dealership in the past, I was quite skeptical because of how poorly I had been treated, but I can honestly say, happily, what an amazing difference. Even though the distance is quite longer for me, I will continue to go back to Fuccillo Nissan for all of my maintenance, service, and/or anything else. Your exceptional treatment of me, won me over and I am very hopeful that it will continue on the same path. I very much enjoy praising businesses on my social media, and I have no hesitations about sharing to my very large group, how lovely the Fuccillo Nissan experience is. Excellent customer service is key and so far you are over the top. Thank you! More

by Laine Verified Customer Verified Customer

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Great Friendly Showroom Josh is a good listener . He had clear understanding on expectations and also has thorough knowledge on the cars and features .He gave me a detailed b Josh is a good listener . He had clear understanding on expectations and also has thorough knowledge on the cars and features .He gave me a detailed breakdown on the price and explained things in detail. Not even once i was pushed to buy the car. It was great working with him . Needless to say , the showroom ambience is very good . More

by RAJKUMAR Verified Customer Verified Customer

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Above and beyond Let me tell you they do NOT make places like this anymore and I’m happy I found the best service shop around thanks Fucillo Let me tell you they do NOT make places like this anymore and I’m happy I found the best service shop around thanks Fucillo More

by xxxxx to the wall Verified Customer Verified Customer

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Guarantee Great service Very patient with me didn't rush me in making aa decision I will recommend them to friends and family in the near future thank you Very patient with me didn't rush me in making aa decision I will recommend them to friends and family in the near future thank you More

by Frederick Verified Customer Verified Customer

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Great salesperson The salesperson Bharrat Rambaribe was exceptional on getting everything I wanted.and the finance guy Jeff which I don’t see his name under finance was The salesperson Bharrat Rambaribe was exceptional on getting everything I wanted.and the finance guy Jeff which I don’t see his name under finance was awesome on getting the payment I wanted. More

by MARGARITS67 Verified Customer Verified Customer

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Excellent It was a very friendly and helpful atmosphere. Very pleasant experience .Tyler was excellent to work with as was Mike. I would definitely recommend th It was a very friendly and helpful atmosphere. Very pleasant experience .Tyler was excellent to work with as was Mike. I would definitely recommend this dealership to my friends. More

by Andrea Verified Customer Verified Customer

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Great Experience Everyone we worked with was friendly and helpful! They were very knowledgeable about the Pathfinder and it's options. Chris made the experience pain Everyone we worked with was friendly and helpful! They were very knowledgeable about the Pathfinder and it's options. Chris made the experience painless and the whole team worked together to get the right vehicle for me. More

by KMATTICE1962 Verified Customer Verified Customer

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Great service always on time. Great service staff always friendly and ready to help. Facility always clean and welcoming. The location is very close to my home so always on time. Great service staff always friendly and ready to help. Facility always clean and welcoming. The location is very close to my home so making appointments/service is super convenient. More

by ayocka Verified Customer Verified Customer

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