Mike Smith | Page 2

I have bought THREE VEHICLES THIS YEAR. A Corolla for my daughter, an Accord for my wife, and a Ford Escape Plug-in Hybrid for me. I’ve never liked dealerships, but I these days, I buy new. A Corolla for my daughter, an Accord for my wife, and a Ford Escape Plug-in Hybrid for me. I’ve never liked dealerships, but I these days, I buy new. Might as well. Better terms, no repair bills, and sci-fi level safety tech. The experience at the other dealerships were fine, but MIKE SMITH of McLarty Daniel Ford in Bentonville is the absolute best. From the minute my wife and I met him at the main entrance in late October to yesterday, when I picked up my paperwork and check, Mike has been everything you want in a car dealer--a genuine, sincere, and positive human being. I will spare you the saga of searching the tri-state area waiting for news of the much sought-after Escape PHEV, which is the best deal in the nation since it still qualifies for the $7500 federal tax credit. MIKE SMITH patiently kept his ear perked for any news for over a month, scanning the incoming vehicles for exactly the Escape I wanted. And I FINALLY bought it on December 2. A gorgeous red SEL Plug-in Hybrid. I have already put 978 miles on it, and am still running on the FIRST TANK OF GAS, since I have a short commute--average of 102 MPG at the moment. But that’s a story for another review. MIKE was straight with me when others might be sly. He didn’t talk down to me OR leave me to scratch my head. Best of all, we actually had lots of laughs through the process, which was the quickest and least painful car purchase I have ever had. If there is a better salesman in NWA, I can’t imagine who he would be. Go see MIKE SMITH if you’re in the market. Tell him James Davis sent you. More

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Mike Smith was awesome! He definitely helped me at getting a rate and payment I was looking for! Plus he was real, he didn't try to sugar coat anything. I initially went to He definitely helped me at getting a rate and payment I was looking for! Plus he was real, he didn't try to sugar coat anything. I initially went to look at a car I was scoping out for a couple days, but it was sold. But Mike helped me get into a better vehicle that I am happy with. More

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Great hospitality and down to earth people to work with. Will buy a car from here again. Will buy a car from here again. More

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They were extremely welcoming and made my first car buying process so easy! Great open area to wait in as well- very clean and good lounge area. buying process so easy! Great open area to wait in as well- very clean and good lounge area. More

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Great and friendly service! Was able to work with Mike to find a vehicle I could be proud of! Was able to work with Mike to find a vehicle I could be proud of! More

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Absolute amazing service completely honest with all information about the van and they got me out the door faster then i could have hoped would 10 out of 10 recommend information about the van and they got me out the door faster then i could have hoped would 10 out of 10 recommend More

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Mike was professional and easy to deal with. Instead of focusing on what he wanted he focused his time and attention on exactly what we wanted. Too often sales people fail to put the customer Instead of focusing on what he wanted he focused his time and attention on exactly what we wanted. Too often sales people fail to put the customer first. Mike certainly met that request and more. Thanks Mike and job well done! More

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Bought a new Bronco recently, and Mike made it stress free and super fun and easy. You can tell he cares by the way he treats you. Amazing experience, thanks to Mike. free and super fun and easy. You can tell he cares by the way he treats you. Amazing experience, thanks to Mike. More

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I was looking for a very specific vehicle configuration for my wife because she really only cares about the color, and I wanted a loaded Explorer (for me) in Atlas Blue (for her; a 2021 color not available for my wife because she really only cares about the color, and I wanted a loaded Explorer (for me) in Atlas Blue (for her; a 2021 color not available on the 22s). So I was referred to Mike Smith and he was great to work with. He contacted me almost immediately and answered the questions that he could while taking down the unanswered questions that he needed to find out about. We texted and emailed back-and-forth for a bit and when it was clear to me that this was the vehicle I was looking for, I put down a deposit and we made arrangements to visit. Mike even picked us up at the airport. Very nice guy and easy to talk to, but he's also a good listener and never pushed us into anything that we weren't looking for. We drove the vehicle and of course my wife loved it. So we drove to the dealership and did a little bit of paperwork and the vehicle was ours. The gentleman in Finance (Jonathan McCoy) was great to work with also. We went through the paperwork quickly but thoroughly and we were able to get on the road to enjoy the new vehicle. I've been buying cars/trucks for about 45 years and have owned 30-something vehicles and I don't think I have had a better buying experience. We live several hours away (as I mentioned, we flew to Bentonville) but it was definitely worth it. I would do it again in a heartbeat and will call Mike the next time I'm in the market for a vehicle. More

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Mike listened to me and showed me vehicles that would meet my needs. He was patient, cheerful and well informed. I would highly recommend him. meet my needs. He was patient, cheerful and well informed. I would highly recommend him. More

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