Mike Starace

We've been going to Thruway Nissan for over 10 years. We just bought our 4th Rogue and couldn't be happier. Both their sales and service departments are great and always very helpful! We just bought our 4th Rogue and couldn't be happier. Both their sales and service departments are great and always very helpful! More

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It was an experience but got the job done i appreciate mike the financial management mike the financial management More

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They serve very good everything so perfect all the salesman is good we like to go back salesman is good we like to go back More

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I cannot stress enough: stay far away from this dealership. This is the second time I’ve been burned here, and I won’t let it slide again. My first bad experience was in 2022, when I bought a 20 dealership. This is the second time I’ve been burned here, and I won’t let it slide again. My first bad experience was in 2022, when I bought a 2013 Altima (61k miles) for $15,000. Within just two weeks, a major part (axle/rods) failed while I was driving on the highway. I almost crashed. The repair estimate was $3,000, and Newburgh Nissan refused to cover a single penny because the car was “over 7 years old.” No accountability, no responsibility — just me stuck paying almost $20,000 on a car that turned out to be a lemon. Fast forward to a few weeks ago: I gave them another chance (huge mistake). I purchased a 2018 Murano with 60k miles, nearly $17,000 after putting $7,000 down. When I picked it up, I noticed the bumper was literally hanging off on both sides. I even had photos from my test drive showing it was like that before I bought it. My salesperson James initially ignored my messages, then finally admitted they’d “take care of it.” Seems like he only responds now after I have to take matters into my own hands after being so communicative with me at first, but clearly I was just another “sale” and I don’t matter just like I didn’t to the first salesperson that sold me the Altima. Anyway - When I brought the car in, I was told it would be a quick 1–2 hour fix — instead I waited 6–7 hours, had to rent a car to make it to work, and when I picked it up the next day they had only fixed ONE side of the bumper. The other side still hangs down because the clips are broken. The manager, Mike, looked at it with a tech, admitted this was “the best it’s gonna get,” and even suggested I could pay them to replace the bumper! Imagine spending $16,000+ and being told that. The level of disrespect, lack of accountability, and poor workmanship is unreal. This dealership takes your money and leaves you with unsafe, poorly maintained cars. They don’t care about long-term customers, only about making a sale. Between almost crashing on the highway in a car they sold me, to now owning another vehicle that looks like it’s falling apart weeks after purchase, I am DONE with Newburgh Thruway Nissan. I will be sharing photos, receipts, and experiences with others who’ve had the same issues here. If you value your money and your safety, do not buy from this dealership. More

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Always helpful kind will always go back there to buy my vehicles n recommend to others vehicles n recommend to others More

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The best salesperson. I always use the same guy every time I buy a car I always use the same guy every time I buy a car More

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Literally walked in expecting to not get approved for anything. Kyle S. helped me get into a brand new 2025 Rogue. The process was easy, he communicated with us every step of the way. He was so great tha anything. Kyle S. helped me get into a brand new 2025 Rogue. The process was easy, he communicated with us every step of the way. He was so great that my mom ended up wanting the same car! Highly recommend Thruway if you're looking to do a trade in! More

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TOPNOTCH DEALERSHIP! ! Best in Hudson Valley for sure! Just drove off in my new 2025 Nissan Kicks AWD SR Premium!! Erik Anariba is professional and knowledgeable , courteo ! Best in Hudson Valley for sure! Just drove off in my new 2025 Nissan Kicks AWD SR Premium!! Erik Anariba is professional and knowledgeable , courteous. Been a customer returning now over a decade. 6 cars later!! Jessica in the service center truly cares and takes time to explain repairs etc. Mike in financial really works to get you where you need to be for payments and terms. Fair and reasonable no hassle no pressure and no pushy sales! The team is a huge asset to the ownership and are exactly why you will be a Thruway Nissan life long customer! More

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Untrustworthy, fraudulent and unethical Sales, Finance and Service teams. Was told to lie to the warranty company so they wouldn't have to fix the lemon of a used car they sold us! Only ended up getting a and Service teams. Was told to lie to the warranty company so they wouldn't have to fix the lemon of a used car they sold us! Only ended up getting a refund after we threatened legal action and shared the recording of their phone calls. Stay away! These are unconscionable people and the reason why car salesman have a sleezy reputation! More

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STAY AWAY FROM THESE CROOKS! ! If you want to buy a used car from these guys, be aware that they don't check it before selling it to you. They'll sell it as they received it. The ! If you want to buy a used car from these guys, be aware that they don't check it before selling it to you. They'll sell it as they received it. The moment you leave the dealership you're on your own. You can come back an hour later with a problem and they'll blame it on you. Have your mechanic check it completely before you give any money, and I mean everything including the tires (Mine had a huge plug that started leaking after a few weeks and they said I was responsible) The biggest problem was a faulty clutch which the Kia dealer diagnosed to be replaced, and they did not want to hear it. I bought the car with 15,000 miles so I could not be wear and tear. I felt the clutch was not working properly as I did the test drive. I thought I would have my mechanic check it after I got it hoping that the 90 day warranty would cover any problems. WRONG!!! I never had any problems with any car dealer in the 50 + years I drive, new and used cars. VERY DISHONEST COMPANY. BEWARE!!! More

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