Mike Sullivan | Page 16

I had an appointment at 10:30am for an Oil Change. I did not get my car back until 12:15 pm - an hour and 45 minutes!!! I was told I needed a brake fluid change. I just had that done in Jan 2025 so I did not get my car back until 12:15 pm - an hour and 45 minutes!!! I was told I needed a brake fluid change. I just had that done in Jan 2025 so I took my car back to the dealership that did the brake fluid change and they showed me where the fluid is completely clear. As car wash and vacuum are advertised everywhere in the lobby I asked if my car would get a wash and vacuum. The rep asked "do you want it?", which I thought was weird as it is advertised everywhere. I stated yes, I would like the wash and vacuum. When the car was returned to me I could see that it had been rinsed as there where water droplets dried on the hood, but the bird poop on the side of my car was still there and it had not been vacuumed. I will not be returning to this dealership for anything else with my car or to purchase a new one. More

by smkowalski01 Verified Customer Verified Customer

Report | Print

Sales Advisor Dylan Cox provided amazing customer support. He was both knowledgeable and informative when answering questions and providing details about the vehicle. support. He was both knowledgeable and informative when answering questions and providing details about the vehicle. More

by Leonardo Sauri Verified Customer Verified Customer

Report | Print

Service was great and very friendly. The only thing was when I wrote a check they had to go get it approved at the main building which took about 15 minutes, which seems silly. The only thing was when I wrote a check they had to go get it approved at the main building which took about 15 minutes, which seems silly. More

by DLADD28 Verified Customer Verified Customer

Report | Print

I arrived just before 1PM. got with the associate filled out what was needed and waited. In less that 1/2 hour I was ready to go. Oil change finished. Fast. got with the associate filled out what was needed and waited. In less that 1/2 hour I was ready to go. Oil change finished. Fast. More

by trainguybill Verified Customer Verified Customer

Report | Print

Ford of Clermont was very understanding and determined to get me in to a new vehicle without judging previous history! I had Wolf as my sales representative he listens and found a vehicle that fit exactly wh get me in to a new vehicle without judging previous history! I had Wolf as my sales representative he listens and found a vehicle that fit exactly what I wanted and again worked to get the monthly price where it needed to be. Everyone is friendly and kind and made sure the process was easy as it can be. Highly recommend if you are looking for a new vehicle! More

by Tad Andris Verified Customer Verified Customer

Report | Print

Nelson was extremely helpful in getting me the truck I wanted. No other dealership could match Clermont price. wanted. No other dealership could match Clermont price. More

Report | Print

1000/10 experience here! Great people all round! Shoutout to Andy for doing his big one for me! One of the realest dealerships out here and making you feel at ease. Great people all round! Shoutout to Andy for doing his big one for me! One of the realest dealerships out here and making you feel at ease. More

by paisleypoko Verified Customer Verified Customer

Report | Print

All ways willing to help and find the truck i need , dealing with Willie always great , and team , dealing with Willie always great , and team , More

by jdh3527 Verified Customer Verified Customer

Report | Print

The dealership made my purchase very smooth. The team was knowledgeable, patient, and extremely professional. The team was knowledgeable, patient, and extremely professional. More

by dvasq29 Verified Customer Verified Customer

Report | Print

Highly recommend Ford of Clermont for the services they can offer for my vehicle and others can offer for my vehicle and others More

by MICHELLEBELL0622 Verified Customer Verified Customer

Report | Print