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Mike Torres
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Mike Torres | Page 3
MikeTorres@dickscott.com, Parts Manager
Dick Scott Chrysler Dodge Jeep Ram
684 W Ann Arbor Rd
Plymouth, MI 48170
33 Reviews
33 Reviews of Mike Torres
November 30, 2018
We were forgotten and had to drive a lesser vehicle for 3 MO I have never heard of a vehicle being tied up for 3 months. The frustrating part is that we continued to make our payments on a Jeep Grand Cherokee L I have never heard of a vehicle being tied up for 3 months. The frustrating part is that we continued to make our payments on a Jeep Grand Cherokee Limited for 3 months while driving a down sized Cherokee. We dropped the vehicle off on August 28 (third time for the same transmission leak) and did not get it back until November 26! We appreciated having a rental provided and the people were friendly enough but it just doesn't feel right. Chances of us continuing down the Grand Cherokee path are slim to none:( More
by daveb9
Verified Customer
Helpful 
November 20, 2018
Fast courteous service Didn’t have an appointment but was immediately taken care of from when I pulled in to when I left with a free truck wash Didn’t have an appointment but was immediately taken care of from when I pulled in to when I left with a free truck wash More
by redwings00kal
Other Employees Tagged: Larry Welsh, Sean Williams , Sarah Ashworth, Harley Wood, Kenny and Dorn
November 09, 2018
Quick & excellent service Very friendly and quick service and fair price for repairs and I would return for service and now will consider purchase of my next car from you Very friendly and quick service and fair price for repairs and I would return for service and now will consider purchase of my next car from you More
by ngroupakias
November 05, 2018
Three trips to correct an alignment issue Took in my Jeep for an oil change and was told my wheel camber was off. After I got my vehicle back the steering wheel was out of center and the vehic Took in my Jeep for an oil change and was told my wheel camber was off. After I got my vehicle back the steering wheel was out of center and the vehicle pulled to the right! Took it back the next day and it was worse! Went back again and took the service Mgr. for a ride and he confirmed my complaint. Left it for a third time and with his supervision they got it right? More
by robert.thomas1
Other Employees Tagged: Joe Nall
October 21, 2018
Over charge..got same service done at another dealership and Be very careful, get second opinion. They will over charge you . I went to another dealership and the diagnostic test was wrong as well. Very disappoi Be very careful, get second opinion. They will over charge you . I went to another dealership and the diagnostic test was wrong as well. Very disappointing. More
by barbeestransportation
Other Employees Tagged: Joe Nall
October 19, 2018
Purchased new tires and rims. Great service. They made it very easy to get the new tires without a hassle at a fair price. I appreciate the prompt service by Jason and Mike. Great service. They made it very easy to get the new tires without a hassle at a fair price. I appreciate the prompt service by Jason and Mike. More
by DRUSSELL2
Other Employees Tagged: Jason Scott
October 17, 2018
Won't fix a car under warranty I purchased a lifetime warranty for my car (back in 2007) Most repairs are fully covered as they fall under the warranty. For over 6 months now, I hav I purchased a lifetime warranty for my car (back in 2007) Most repairs are fully covered as they fall under the warranty. For over 6 months now, I have dropped off my car 3 or 4 times for the SAME PROBLEM - transmission trouble. Every other time they have told me "we can't find anything wrong with the car." This last time, they actually told me they were able to fix the transmission, but the parts are on backorder and it will take 6 weeks to complete. I was okay with waiting for my car to FINALLY get repaired. But after one week of being without a car, I received a phone call saying that they can no longer find the problem and they can't fix what they cannot find. So, now I am back to square 1 - AGAIN. This sounds to me like they don't want to do a costly repair on an older vehicle. What a sham. More
by lknechte
Other Employees Tagged: Jason Bone , Sarah Ashworth, Noel Carter, Rob Goodlow, Jim McCloud, Joe Nall, Daryl Schou, Harley Wood
August 24, 2018
oil change due. complete recall notice sent last week. In order to kep my life time warranty valid, I had the oil changed and complete service performed. I was informed that the recall had to be schedu In order to kep my life time warranty valid, I had the oil changed and complete service performed. I was informed that the recall had to be scheduled. Will have to revisit the dealer to accomplish that notice. More
by froscoe440
Other Employees Tagged: Rob Goodlow, Jim McCloud
June 30, 2018
Great staff Keep up the good work they always do a good job they also always help me when I needed it also the staff has been great as well Keep up the good work they always do a good job they also always help me when I needed it also the staff has been great as well More
by MSLAY48240
Other Employees Tagged: Sean Williams , Chris Adams, Kyle Comstock, Rob Goodlow, Butch Martin, Jim McCloud, Joe Nall, Harley Wood
June 12, 2018
Excellent overall service Exceptional overall. Thank you for the rental. And thank you for the bagel! Hit the spot for my son. Thank yiu. Fixed the problen. Ok i cannot type a Exceptional overall. Thank you for the rental. And thank you for the bagel! Hit the spot for my son. Thank yiu. Fixed the problen. Ok i cannot type anymore! More
by malikhiderdds
Other Employees Tagged: Sean Williams , Kyle Comstock, Rob Goodlow
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