Mike Townsend
Mike Townsend at Hill Buick GMC

Mike Townsend | Page 15

Sales Professional

Hill Buick GMC

3960 West Chester Pike
Newtown Square, PA 19073

Contact Me
4.9
154 Reviews

I have been proud to represent General Motors products since 2005! I love sharing the excitement of getting a new car and helping clients of have the best experience possible! Outside of work my wife and I enjoy traveling with our two kids and going on new adventures.

Dealership Experience

5 yrs, 1 mo

Industry Experience

20 yrs, 1 mo

Languages Spoken

English English

4.9

154 Reviews

Write a Review

154 Reviews of Mike Townsend

September 15, 2021

Dealership Rating
Employee Rating

Professional. Straight Forward. Reasonable. Worked with Mike Townsend to purchase a new Yukon XL. Drove over 100 miles to make it happen. Mike was user friendly and affable. Would recommend him and his tea More

by okpok50
Quality Of Work
Price
Recommend Dealer
Yes

Other Employees Tagged: Stuart Krechmer

September 14, 2021

Dealership Rating
Employee Rating

Mike Townsend was very helpful and made this a smooth transaction for me. Mike was always available via both email and cell phone and always had the answer and was up front about everything through the p More

by tquigley
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stuart Krechmer

September 01, 2021

Dealership Rating
Employee Rating

Excellent dealing with Mike. He was helpful and informative. Very friendly and personable. He guided me through each step and could not have been more helpful More

by LCuoci
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stuart Krechmer

August 28, 2021

Dealership Rating
Employee Rating

The team was attentive and helped me get in andOut with The team was attentive and helped me get in and Out with ease, as I had my 5 year old with me. Honestly, didn’t think I’d leave with a car especially More

by Kathleen.r.odonovan
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stuart Krechmer

August 21, 2021

Dealership Rating
Employee Rating

Mike Townsend is a pro in every sense of the word. He is a "car guy" who has a deep knowledge of the industry and his Buick products. Of equal importance he seeks to understand what are the needs of his cus More

by WPB
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Robinson, Stuart Krechmer

August 12, 2021

Dealership Rating
Employee Rating

Friendly, professional dealership. Salesperson took time to discuss right vehicle to meet need. Very satisfied. More

by Pjwex
Customer Service
Friendliness
Price
Recommend Dealer
Yes

August 10, 2021

Dealership Rating
Employee Rating

My needs were all addressed in an extremely professional manner. I’ve always dreaded car shopping but my experience at Hills was pleasant. Thank you More

by billn2sue
Customer Service
Friendliness
Price
Recommend Dealer
Yes

July 30, 2021

Dealership Rating
Employee Rating

Beware of this dealership running your credit to different banks without your authorization. They will tell you anything to get you to purchase a vehicle. More

by G John
Customer Service
Friendliness
Price
Recommend Dealer
No
Aug 05, 2021

Hill Buick GMC responded

G John, Hill Buick GMC respects everyone's personal information. That is why we only submitted your application, which you filled out so see if you could get approved for a new truck to 2 lending sources. You gave us permission to do this. We are sorry that the bank said no to your application. Again, we only submit applications that are filled out and signed by the customer which you did. Hill Buick GMC always has and always will respect the privacy of all our customers. We do things the right way. Our reputation means the world to us!

Aug 05, 2021

Hill Buick GMC responded

The application that you signed has been emailed to you. Again, we did not run your credit report. We submitted your application to the bank for approval. They ran your credit for approval.

Aug 05, 2021

G John responded

Show me the application that I signed for you guys to run my credit. Not my preapproval that was signed for Capital One. You guys did what you wanted to do with my information and that is illegal. Your reputation can’t possibly mean anything to you if this is the way your dealership operates. I have filed disputes with all credit agencies and reported this.

Aug 05, 2021

G John responded

You emailed a copy of a application for Capital One which I was already pre approved, that has nothing to do with inquiries from GM financial.

July 26, 2021

Dealership Rating
Employee Rating

I recently worked with Mike Townsend. He did an excellent job helping us find our new vehicle. I highly recommend Hill GMC and Mike Townsend! More

by Mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes

June 28, 2021

Dealership Rating
Employee Rating

HIll GMC was tremendous, great service from the entire team. Mike Townsend was tremendous to work with throughout the entire sales process. More

by pmcgowan24
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stuart Krechmer

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