Mike Townsend | Page 3

Great experience. Trade is offer was way low, didn't like that I had deal with selling on my own. Trade is offer was way low, didn't like that I had deal with selling on my own. More

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Great customer service. The no nonsense & no haggling made for such a pleasant experience. The entire process took under 3 hours as opposed to previous dealers that took al The no nonsense & no haggling made for such a pleasant experience. The entire process took under 3 hours as opposed to previous dealers that took all day! Mike Townsend, my salesman was extremely helpful. He even helped me figure out how to use my new phone! Stuart in finance made all the paperwork a breeze! I highly recommend Hill BuickGMC. More

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Mike Townsend was a pleasure to deal with at Hill. When reaching out to GMC dealerships looking for a Yukon, Mike was the only one getting back to me personally, giving realistic updates on possible Y When reaching out to GMC dealerships looking for a Yukon, Mike was the only one getting back to me personally, giving realistic updates on possible Yukon arrivals. He also handled my trade in which I was very happy with the price. I plan on going back to Mike later this year regarding my Terrain lease that is coming due. More

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After struggling to find a dealer with the exact truck I had built online, Hill Buick GMC popped up as having a unit in Transit. I called the dealership to see what I could do to lock down the truck. Mark had built online, Hill Buick GMC popped up as having a unit in Transit. I called the dealership to see what I could do to lock down the truck. Mark Robinson helped me place a deposit to hold the truck and then called or texted several times while awaiting delivery. Upon delivery, Mike Townsend did the official hand off and delivery. Mike spent a good amount of time showing us all the bells and whistles and getting us comfortable with them!! I failed to mention that we drove 162 miles to this dealership, and even though it would seem unlikely that we will ever do business with them again, they treated us like long time clients. Great experience! More

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I ordered a 2023 canyon on December 12. I was told 3-4 months, probably 4. The vehicle was shipped to a holding lot April 10th, and sat for another 3 months. Communication was poor, and aft I was told 3-4 months, probably 4. The vehicle was shipped to a holding lot April 10th, and sat for another 3 months. Communication was poor, and after waiting more than 6 months, when the truck was finally delivered I felt pressured to get the deal done… this is my second canyon, and I love the vehicle, but I most likely will not get another. From sitting in a holding lot for so long there was dirt along every window seal, fender trim, and any where the paint met with rubber or plastic. The paint was prepped wonderfully, and the tires were shinny, but it needed a little more attention after sitting for 2-3 months More

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The entire experience was great. From the moment I walked in, till the time I left, I felt welcomed and never once did I feel forced into anything. Every staff member I encountered From the moment I walked in, till the time I left, I felt welcomed and never once did I feel forced into anything. Every staff member I encountered was very friendly and helpful. More

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This was a most pleasant experience. They could not have been more professional and helpful. They could not have been more professional and helpful. More

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We went in not thinking that we were going to buy a car, Mike was so kind , knowledgeable and helpful that we came back the next day to sign the papers! We had an excellent experience with Make and the whol Mike was so kind , knowledgeable and helpful that we came back the next day to sign the papers! We had an excellent experience with Make and the whole leasing process, we would recommend this dealership to our friends and family, thank yo for such a quick professional experience! More

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The dealership was phenomenal & Mike Townsend was absolutely 💯 % exceptionally helpful!! I would definitely recommend to everyone I know. absolutely 💯 % exceptionally helpful!! I would definitely recommend to everyone I know. More

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Quick and efficient sales process. Felt like they paid attention to my budget to get me in a new vehicle. Felt like they paid attention to my budget to get me in a new vehicle. More

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