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Mike Trump
Mike Trump at McSweeney Chevrolet GMC

Mike Trump | Page 11

Service Advisor

McSweeney Chevrolet GMC

86 Peach Tower Rd
Clanton, AL 35045

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4.5
158 Reviews
4.5

158 Reviews

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158 Reviews of Mike Trump

December 31, 2023

Dealership Rating
Employee Rating

Michael Trump in the service department did a great job. He made sure that got the correct equipment for my truck. More

by DBSALLIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chase Hollon, Neil Hoggard, Brad Horton , Justin Lightsey, David Walsh

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Jan 03, 2024

McSweeney Chevrolet GMC responded

Thank you for the awesome feedback! Michael is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, the Team at McSweeney Chevrolet GMC

December 31, 2023

Dealership Rating
Employee Rating

Easy service and wait time was normal for oil change. Trump and billing dept worked with me to use my GM earnings . Very pleased More

by gary_king
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 03, 2024

McSweeney Chevrolet GMC responded

Thank you for your outstanding rating about our service department, Gary. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, the Team at McSweeney Chevrolet GMC

December 30, 2023

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Employee Rating

Very good customer service! Would definitely recommend them to friends and have recommended them to friends. More

by joshuabarlow1905
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Whitt Jones

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Jan 02, 2024

McSweeney Chevrolet GMC responded

Your great feedback truly made our day, Joshua! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, the Team at McSweeney Chevrolet GMC

December 26, 2023

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Employee Rating

I was there for a service on my vehicle and a couple of problems and they took care of the problem. More

by barbara28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Lightsey, David Walsh

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Dec 27, 2023

McSweeney Chevrolet GMC responded

Barbara, we are so glad we could take care of all of your needs at McSweeney Chevrolet GMC. Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, the Team at McSweeney Chevrolet GMC

December 22, 2023

Dealership Rating
Employee Rating

Great friendly people. Professional people that treat you right. Wouldn’t take my vehicles to anyone else. More

by RANDALLBHICKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Brown

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Dec 26, 2023

McSweeney Chevrolet GMC responded

We truly appreciate you taking the time to write about your experience at our service department, Randall. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, the Team at McSweeney Chevrolet GMC

December 21, 2023

Dealership Rating
Employee Rating

Mike Trump is an excellent service advisor. Couldn’t imagine using anyone else. Any detractor to the experience was your phone system. I called 3 times to reach service where an automated atten More

by Kyle Sims
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Brown , David Walsh

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Dec 22, 2023

McSweeney Chevrolet GMC responded

Kyle, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, the Team at McSweeney Chevrolet GMC

December 21, 2023

Dealership Rating
Employee Rating

Took my truck in for repairs last December for this issue! Still not repaired, but same answer… we will order the parts More

by LITTLETONCONSTRUCTION1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Justin Lightsey, David Walsh

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Dec 22, 2023

McSweeney Chevrolet GMC responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact us at your earliest convenience so we can discuss your experience in more detail. Sincerely, the Team at McSweeney Chevrolet GMC

December 17, 2023

Dealership Rating
Employee Rating

Experience was great. Met one of the owners who thanked us. Lance was great & knowledgeable. More

by debhays30
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Brown, Lance Foushee, Cameron Anderson , Zoe Lockhart

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Dec 19, 2023

McSweeney Chevrolet GMC responded

Thank you for taking the time to write us a great review! We are thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, the Team at McSweeney Chevrolet GMC

December 17, 2023

Dealership Rating
Employee Rating

Fast good service let’s you know what needs to be done to fix problem More

by BTRAYWICK0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Walsh

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Dec 19, 2023

McSweeney Chevrolet GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, the Team at McSweeney Chevrolet GMC

December 16, 2023

Dealership Rating
Employee Rating

Great customer service. Advisor Mike was courteous and attentive to car problem Kept me informed More

by BEVERLYSOJOYFULL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zoe, Abby, Billing Dept Great team working together

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Dec 18, 2023

McSweeney Chevrolet GMC responded

Hi Beverly, and thank you for this great review! We're very happy that Mike was here to help you and treated you with the customer service we know you deserve. Sincerely, the Team at McSweeney Chevrolet GMC

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