Mike Trump | Page 8

This was my first visit since company change over. It was a very very good experience. I was greeted by Zoe Lockhart in the waiting room. She is a keeper. It was a very very good experience. I was greeted by Zoe Lockhart in the waiting room. She is a keeper. More

by BUNREDD123 Verified Customer Verified Customer

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Awesome service Center. This is the place to get your car fixed. Justin and Team are flawless!!!! Keep up the good work, Team! This is the place to get your car fixed. Justin and Team are flawless!!!! Keep up the good work, Team! More

by ANNA.WEBBER29 Verified Customer Verified Customer

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Very fast service. Advisor is always very helpful when im in for service. Great experience Advisor is always very helpful when im in for service. Great experience More

by RONROB1019 Verified Customer Verified Customer

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Try to do it twice and send . You have a 15 word paragraph to write. All good service and good communication. Fast and reliable, clean service. Thank you You have a 15 word paragraph to write. All good service and good communication. Fast and reliable, clean service. Thank you More

by EPARKER3 Verified Customer Verified Customer

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Your customer service was spot on! The young lady going around checking on customer needs was refreshing The young lady going around checking on customer needs was refreshing More

by HERBSTERR Verified Customer Verified Customer

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I brought my truck in for a routine oil change and standard inspection on February 13th, also requesting a review of a previously addressed wiper issue. Although the service was expedient, upon retrie standard inspection on February 13th, also requesting a review of a previously addressed wiper issue. Although the service was expedient, upon retrieval of my truck, I was informed that the wiper concern had not been examined, and I would need to schedule another visit. Additionally, despite being assured that all was well post-inspection, I noted that my tires were significantly worn—a condition I had anticipated and subsequently addressed by purchasing new tires shortly after. However, this oversight in the inspection process was disappointing. Following my service experience, I received a call on February 14th inquiring about my satisfaction. I shared my concerns, and the representative, who was exceptionally courteous, proposed scheduling another appointment to rectify the issues. Regrettably, when I called to confirm this appointment on February 21st for the next day, there was no record of it. Moreover, I was taken aback to learn of a potential $200 diagnostic fee to investigate the wiper malfunction—a detail previously unmentioned. This series of events has left me with mixed feelings about the service quality and communication efficiency. More

by MANNIDA Verified Customer Verified Customer

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Everything went very smoothly. Justin is such a great help, and so easy to work with! Justin is such a great help, and so easy to work with! More

by ANNA.WEBBER29 Verified Customer Verified Customer

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Mechanics lack knowledge of how to properly troubleshoot simple issues and tried to lie to me about my truck! Mr. Mike was good my issue is with the incompetent mechanic that was talking with me about the i simple issues and tried to lie to me about my truck! Mr. Mike was good my issue is with the incompetent mechanic that was talking with me about the issue More

by cboothe31 Verified Customer Verified Customer

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Everyone was very helpful and pleasant. Upgrades to facility are really nice. Hope all future visits are as speedy. Upgrades to facility are really nice. Hope all future visits are as speedy. More

by wpay121 Verified Customer Verified Customer

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I was very pleased with the service and friendliness. Its a lot better seeming now, than when stokes had it. Its a lot better seeming now, than when stokes had it. More

by KRISLACHELLE Verified Customer Verified Customer

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