Mike Waldman | Page 2

We have worked with Bryan in service for years - very satisfied. More recently we worked with the parts department - The guys were very helpful, and Don was outstanding! He walked us through every step satisfied. More recently we worked with the parts department - The guys were very helpful, and Don was outstanding! He walked us through every step of the process and was quite entertaining. Thank you t everyone we have worked with. More

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bought car off internet. they painted wheels w plasti dip a different color and refuse to rectify the totally marred and blemished wheels. when asked if there might be a solution was told i shouldn't have bo a different color and refuse to rectify the totally marred and blemished wheels. when asked if there might be a solution was told i shouldn't have bought car if i didn't like the wheels. well maybe if you'd had been ethical and said something about it i could have made that choice. More

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Dealership was very good with what was needed to help us out to make our buy experience good out to make our buy experience good More

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Originally leased a 2019 XT5 now converted to a purchase .painless and easy great deal .painless and easy great deal More

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Great experience with Findlay! I bought a 2017 XTE and had a great experience at Findlay Cadillac in Henderson. The salesman, Ron Kolek, was very knowledgeable and answered all my I bought a 2017 XTE and had a great experience at Findlay Cadillac in Henderson. The salesman, Ron Kolek, was very knowledgeable and answered all my questions. He was patient and helpful in explaining the technology of the car to me, and in arranging to have my windows tinted, etc. I was very satisfied with the deal I got from Findlay Cadillac and would recommend them to others. More

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Exceptional expierience once again Everyone at this dealership always makes me feel so welcome and very eager to really work for what I want as a customer not just gives me a deal to de Everyone at this dealership always makes me feel so welcome and very eager to really work for what I want as a customer not just gives me a deal to deal with. This has been my second purchase at Findlay Cadillac and I really honestly feel so happy to have done business with them once again ! They are not pushy but rather accommodating to make a deal that works best for you ! I love them ! I highly recommend Findlay Cadillac !! Susan Jordan More

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I was up front with the salesperson that I was doing my homework but not buying a car that particular day. I wanted to get some information, establish a relationship moving forward and I was a qualified bu homework but not buying a car that particular day. I wanted to get some information, establish a relationship moving forward and I was a qualified buyer. Furthermore, I also told the dealer that my last vehicle was purchased from a Findlay dealership and I was giving them first chance at the deal. A new Cadillac ATS was one of three cars I was considering and would they please take the time to go over some of the features of the vehicle and possibly a test drive. They would not. The attitude I received was astounding. Examples: Can you tell me a little bit about the CUE system? "No. It takes too long." What can you tell me about the car? "Look, it's Saturday and I have to wait on other customers." (Strange, four salespersons were just standing around out front doing nothing.) Can I have a brochure? "No, we don't have any." I was very put-off to say the least. Maybe I should have made an appointment... yet, this is not an excuse for the cursory customer service I received. My wife who was with me walked away in disgust at the overall tone of the salesperson and sadly we gained nothing from visiting this dealership. Except, that we should find another. More

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I found all of the staff who aided me my my car purchase to be helpful, knowledgeable and friendly. All of the transaction was handled professionally and courteously, making my car purchase not a dreaded ex to be helpful, knowledgeable and friendly. All of the transaction was handled professionally and courteously, making my car purchase not a dreaded experience, but a pleasant one. I will definitely visit Findlay Cadillac before making my next car purchase. All of those folks I dealt with were willing to go the extra mile to ensure my positive experience. More

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