Mike Weaver | Page 2

Was told i was not in the system and then that i had no appointment. Waited 4 hours before i was told what was wrong with my car. Had to leave my car overnight. Next day asked if my car was ready and no on appointment. Waited 4 hours before i was told what was wrong with my car. Had to leave my car overnight. Next day asked if my car was ready and no one knew anything, finally they found my keys. More

by BEMPALME Verified Customer Verified Customer

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Por medio de la presente envío mi agradecimiento al Sr Eduardo Aguilar. Por su apoyo incondicional hacia mi persona y que me ayudo con mi automóvil y economía para salir a salir con la compostura de m Eduardo Aguilar. Por su apoyo incondicional hacia mi persona y que me ayudo con mi automóvil y economía para salir a salir con la compostura de mi carro , un hombre con un profesionalismo al 100 % gracias de nuevo Atentamente Maria N. Trujillo More

by TRUJILLOMARIA3001 Verified Customer Verified Customer

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This dealership I have been going to for seven years, this is a good place to get your car repaired. this is a good place to get your car repaired. More

by MAEEVANS517 Verified Customer Verified Customer

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fantastic service all employees friendly and courteous job always fantastic and fair price employees always go the extra mile to assist and satisfy your visit job always fantastic and fair price employees always go the extra mile to assist and satisfy your visit More

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attempted to schedule service I attempted to schedule a service for my vehicle as I have paid extra at time of purchase for routine services and maintenance. On Saturday, 1/4/20 I I attempted to schedule a service for my vehicle as I have paid extra at time of purchase for routine services and maintenance. On Saturday, 1/4/20 I contacted Toyota staff for service and when answering the phone he was very much irritated by the fact that he had to bother with me as a customer. I indicated I would be happy to speak to someone else if he was busy. He stated he did not have the staff to help me and hung up. I did call back three times only to be transferred several times and obtain a voice mail. I left a message and never received a call back. What great service they provide for those that like to not be serviced. I have now contacted Centennial Toyota for my services. They were very delighted to assist me and provide me services in maintaining my vehicle. More

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Unacceptable services After having my car serviced yesterday, I went with a missing part of my right side mirror. Came back today. They could not find nor replace it. After having my car serviced yesterday, I went with a missing part of my right side mirror. Came back today. They could not find nor replace it. More

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Paid to detail my 2010 Tundra got a car was I paid to have my truck detailed walked away with a car wash. Total rip off. I use to take my Camry for service never again. theu may forget to put oi I paid to have my truck detailed walked away with a car wash. Total rip off. I use to take my Camry for service never again. theu may forget to put oil in your car. Stay away More

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Worst dealer ever/don't go here I have been with Toyota for 7 years this dealer was the best when it was fletcher jones Toyota everyone was about helping and giving the best deals po I have been with Toyota for 7 years this dealer was the best when it was fletcher jones Toyota everyone was about helping and giving the best deals possible and now they are for each other ( David Wilson Toyota) service is horrible. Bought a highlander from them and it has given me the worst problems and head aches ever... I brought it up to the financial service manager sal and his best offer was buying the car of me and selling me another one.. I only owe 18,000. On it now and he want to sell me a 2015 used certified for 35,000-50,000. No way I will rather keep mine but just fix it if I wanted a bad car I should of just bought it of the street.. If you decide of buying a car don't come here go to centennial or anywhere else but here.. I also got the platinum warranty supposably its bumper to bumper and now they tell me some stuff are not cover... Worst deal ever...Rob Hamp also seemed annoyed seams like he doesn't want to help anyone out. Like I said they are all for each other. He was looking at his computer at stories on yahoo. Not even paying attention to us... Need better staff and not lazy employees . More

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This dealership was the ONLY Toyota dealership that listened I had attempted to find a solution with a brake issue for a 2004 Corolla. I called every dealership in the Vegas area; the others were rude, very unp I had attempted to find a solution with a brake issue for a 2004 Corolla. I called every dealership in the Vegas area; the others were rude, very unpleasant, arrogant, unhelpful and that was if they bothered to answer the phone. There is no way I will ever consider their services. If they are that unpleasant on the phone how are they in service department? Yelp reviews - you nailed the other dealerships on the head! David Wilson's customer service actually answered the phone, were kind, resourceful, helpful, honest, knowledgeable and thorough! Mike Weaver was incredible, willing to help me solve the problem and was actually KIND, willing to find a solution and cared about the outcome for my vehicle. Sincerely, thank you! More

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