Mike Welch

I made a 7:30 a. m. appointment for an oil change. On the day of the appointment, I was accommodated by service agent Julian Leath (5 stars) in a most courteous and m. appointment for an oil change. On the day of the appointment, I was accommodated by service agent Julian Leath (5 stars) in a most courteous and efficient manner at the exact agreed-upon time. My car was serviced in less than an hour. I was quite gratified to still have a full day ahead of me! More

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I highly recommend this dealer I completely impressed with their Wonderful and professionalism service cheers 🍻 with their Wonderful and professionalism service cheers 🍻 More

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"In & Out" Alexandria Volkswagen has a Great selection of vehicles both new and used. My guy Rob Rocheford's pressure less, accommodating and candor approach made for a pleasant car buying experience! I t of vehicles both new and used. My guy Rob Rocheford's pressure less, accommodating and candor approach made for a pleasant car buying experience! I truly appreciate all of the additional photos and videos prior to the sale. Thanks to Zahra Ezzaitouni, finance was a breeze. Paperwork and keys in under an Hour!! Oh, thanks for the goodies. Overall Wonderful experience. Thanks Team More

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Kudos to Rob Rocheford! Knowledgeable, helpful and just downright smart! He knew every feature of the car and was patient in explaining it and walked me through it without b Knowledgeable, helpful and just downright smart! He knew every feature of the car and was patient in explaining it and walked me through it without being condescending or pushy. He had just the right touch and followed up with helpful emails. I was very impressed that he took the time and effort to prepare and send me a comprehensive comparison of the three cars I had narrowed down. Outstanding! More

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I bought my first car about a month or so ago at this dealership with Rob Rocheford. It was a great experience and he answered all of my questions, however I unfortunately did not look at the JD Power ve dealership with Rob Rocheford. It was a great experience and he answered all of my questions, however I unfortunately did not look at the JD Power vehicle valuation beforehand. I think in some ways he took advantage of my lack of knowledge regarding cars and sold me the car at a price he knew was way too high. As I said this was my fault, but I recommend anyone going in to ensure they have a good understanding of how much the used car is actually worth-and negotiate! Regardless, I do love my car and learned a valuable lesson. More

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I got a new Tiguan 2024 today and Zahra from Alexandria VW helped me. She was very professional, friendly and helped me find the car with all the features I was looking for. She was very kind and patient t VW helped me. She was very professional, friendly and helped me find the car with all the features I was looking for. She was very kind and patient through the whole process. Zahra also did not let me leave until she helped me pair my I phone to the car to have the VW app working. She made sure I left the dealer with everything set up. Thank you very much Zahra, I appreciate your care today. More

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