Mike Wolfe | Page 2

Easy to get appointment. Friendly efficient service. Friendly staff while waiting. All issues were addressed Friendly efficient service. Friendly staff while waiting. All issues were addressed More

by SRAUCH2 Verified Customer Verified Customer

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An oil change should not take over an hour. I was there for over an hour and twenty minutes. Also, why would the technician change my radio station? Personal settings in a vehicle should never I was there for over an hour and twenty minutes. Also, why would the technician change my radio station? Personal settings in a vehicle should never be touched. More

by CSHIEVER Verified Customer Verified Customer

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One of the best dealership and service dept. Love you all. Thank you! Douglas Bagby Love you all. Thank you! Douglas Bagby More

by DJBAGBY Verified Customer Verified Customer

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It is a pleasure to drive into the service bay and always be greeted by a smile and warm welcome. The staff here at MA Buick GMC is the absolute best. The cleanliness of the waiting area, the women's restro be greeted by a smile and warm welcome. The staff here at MA Buick GMC is the absolute best. The cleanliness of the waiting area, the women's restroom and the entire showroom is always at 100%. My vehicle is serviced and returned to me with all the systems reset, and active, there is no trace of a "greasy garage" left on or in the vehicle. I am so happy to have this full service dealership here in Collinsville. More

by CKLANE9236 Verified Customer Verified Customer

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Service dept is always great. Everyone working in the department is always friendly, knowledgeable & professional. Everyone working in the department is always friendly, knowledgeable & professional. More

by BEN@ESGROOF.COM Verified Customer Verified Customer

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Gary, Joe and Mike are all amazing guys to work with. Mike from the service department is the reason why we became loyal customers. Gary and Joe helped knock our buying experience out of the park. Mike from the service department is the reason why we became loyal customers. Gary and Joe helped knock our buying experience out of the park. More

by JOHNKDALEYJR Verified Customer Verified Customer

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Had a great experience with service department would recommend others to get service there. Everyone there was nice recommend others to get service there. Everyone there was nice More

by FOWLERJAY Verified Customer Verified Customer

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They were fabulous! Did the service I needed without all the extra hype! Facilities was clean and waiting roomnwas comfortable. Sraff was all friendly. Did the service I needed without all the extra hype! Facilities was clean and waiting roomnwas comfortable. Sraff was all friendly. More

by LADYTIGERRN Verified Customer Verified Customer

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They got me in fast and took care of my oil change in a timely and professional manner. timely and professional manner. More

by RIDGEJESSICA3 Verified Customer Verified Customer

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So I had the oil change, tire rotation and the air filter change on their recommendation. After leaving the dealership, the car lost all power about a mile from the dealership. It recovered and seemed to be change on their recommendation. After leaving the dealership, the car lost all power about a mile from the dealership. It recovered and seemed to be alright. I stopped at a store and picked up a few things and tried to restart the car upon leaving. It wouldn’t start and finally did after several tries. I limped it home with no power and a check engine light on now. I called the dealership and told them what happened after I left. They said they would send a technician to my house to take a look. The technician arrived at my home in about 30 minutes from about 15 miles away and ran the code the car was showing. It was something with the mass airflow sensor. He reset it and we tested the car and all seemed OK. He left and the car sat for about an hour before I tried to restart and move the car. It was sputtering again. So 5+ for the response to my house to try and correct the problem. You’re not going to get that from most dealerships. I’m pretty miffed that the car went in running fine and came out of routine service with the problem. Hopefully, follow up from mark Allen gmc will get the problem resolved! The biggest part of buying into a dealership with car purchases is how the service department handles the issues after the sale of a new car and we’re shopping. More

by TAWARD206L Verified Customer Verified Customer

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