Mindy Linn | Page 9

I have had some bad experiences with used cars in the past, so I bought a warranty through BMW of West St. Louis to provide myself with a bit of extra protection. I am very grateful to have had that opti past, so I bought a warranty through BMW of West St. Louis to provide myself with a bit of extra protection. I am very grateful to have had that option available, and having the support of the service department with Suntrup BMW has been a great comfort. This past week, our air conditioner started blowing hot air (during the hottest week of the summer). The hot car was like torture for the children and me. Thankfully, I was able to call the service department to set up an appointment and arrange for a rental vehicle as well. My children and I were able to live our lives as if there was no disruption at all as we used the rental to continue following our schedule. Most importantly, the children were not suffering in the incredible summer heat. I am very grateful for the level of care provided to us, which removed all the stress from having car trouble. Thank you so much for taking such good care of our family. More

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Mindy was great. Prompt courteous service. Knowledgeable in her assistance. Car was taken into service in a timely manner and a loaner was provided without a problem. Knowledgeable in her assistance. Car was taken into service in a timely manner and a loaner was provided without a problem. More

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Mindy is excellent with communication and empathy which is super important in the service industry. She works to find a resolution and makes sure that you are well taken care of. is super important in the service industry. She works to find a resolution and makes sure that you are well taken care of. More

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Mindy Linn and Emily Rapp in the Service Dept. at BMW of West County did a great job with the service on my 2017 BMW X3 F25. It is refreshing to know that auto dealers can provide this caliber of service. West County did a great job with the service on my 2017 BMW X3 F25. It is refreshing to know that auto dealers can provide this caliber of service. It was for a warranty repair to my driver's side seat. I have been buying BMW's (318, 540i, X3 E83, X3 F25) since 1992). Still have the 1995 540i with 260,000 miles. More

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Mindy was the best! SO helpful and easy to work with! It could not have gone smoother!The porter drove to me to switch out cars! Amazing could not have gone smoother!The porter drove to me to switch out cars! Amazing More

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I cannot remember the service members name but everyone was friendly. They are great to work with and completed our service on time! My car was treated well and cleaned after service. was friendly. They are great to work with and completed our service on time! My car was treated well and cleaned after service. More

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