Minerva Cardenas
Minerva Cardenas at Chevrolet of Walla Walla

Minerva Cardenas

Warranty Administrator

Chevrolet of Walla Walla

1395 Dalles Military Rd
Walla Walla, WA 99362

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4.6
27 Reviews

Dealership Experience

3 yrs, 5 mos

4.6

27 Reviews

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27 Reviews of Minerva Cardenas

April 15, 2026

Dealership Rating
Employee Rating

Are Nissan Titan is broken down all the time Nissan of Walla Walla has had the pickup again for 4 months again now they are saying another 2 weeks it never stops with them the owner won't even call back . More

by kelsayrandy
Service Price Transparency
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Recommend Dealer
No

April 03, 2026

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The communication was very effective. And I got the results on my car very fast. I also appreciated the rides while my car was at the car workshop. Thank you! More

by EYLEEN MENCHU
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 23, 2026

Chevrolet of Walla Walla responded

We are happy to hear that both of our service advisors which such a huge help and delivered your results of your car in such a fast and efficient matter. We look forward to providing you with the same level of satisfaction on your next visit.

February 19, 2026

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Employee Rating

Marie was efficient polite knowledgeable and pleasant to work with. She made sure I knew the costs and benefits before the service! More

by RICKDESMOND
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Maria Fernandez

Feb 23, 2026

Chevrolet of Walla Walla responded

We are happy to hear that Maria went about and beyond to provide you with such a great experience in our service department. We try to provide a clear and transparent repair process for all of our customers that visit our service department. We truly appreciate your business and look forward to providing you and your vehicle with more top notch experiences in the future.

December 19, 2025

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I think $214 was quite high for just clearing codes and not having to do any actual work or replace any parts. More

by Teresa
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Recommend Dealer
Yes

September 30, 2025

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They were efficient and met my needs. I would recommend them to my friends and family. More

by Kmartin2699
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Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2025

Chevrolet of Walla Walla responded

Thank you for your review, reviews like yours motivates our team here to provide the very best experience for each and everyone of our customers. If there is anything else that we can assist you with, please don't hesitate to reach out to one of our team members at 509-529-7000, thanks again and have a great day!!!

September 02, 2025

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Employee Rating

GM parts is a joke, took forever too get (1. 5 monthes) parts, truck runs great now! More

by SII0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 08, 2025

Chevrolet of Walla Walla responded

We are sorry to hear that you has a issue with GM parts and that it took so long to get parts from them. We are happy to hear that your vehicle is now running excellent. Feedback like yours give us insight on how some of the procedures need to be addressed with GM. If there is anything else that we may assist you with, please reach out to one of our team members at 509-529-7000. Thank you again for you business and have a great day!!!

August 20, 2025

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Service was prompt and professional. I appreciated the fast turn-around. Overall it was a great experience. Thank you. More

by PRULLMW
Service Price Transparency
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Recommend Dealer
Yes
Aug 20, 2025

Chevrolet of Walla Walla responded

We are happy to hear that your experience with Chevrolet Nissan of Walla Wallas service department was such a positive one, we take pride in providing the highest level of customer service that is possible to each of our customers. If there is anything else that we may assist you with, please reach out to our staff at 509-529-7000, option 2 for service. Thank you and have a great day!!!

August 14, 2025

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Employee Rating

The service was great very efficient Maria was very thorough and friendly I am very satisfied More

by RJBAUMGARTNER
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Aug 14, 2025

Chevrolet of Walla Walla responded

We are very happy to hear that your service visit with Maria was such a great experience. We take pride in providing our customers with the highest level of customer satisfaction that we can provide. If there is anything else that we may assist you with, please reach out to us at 509-529-7000. Thank you a have a good day.

August 07, 2025

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Employee Rating

Excellent customer service and consistent follow up. Laid back and cordial, we never felt pressured or rushed. Once a sale is made this dealership continues to care, stays in contact and ensures full cu More

by vintagemcmc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 08, 2025

Chevrolet of Walla Walla responded

We are very happy to hear that your experience here at Chevrolet Nissan of Walla Walla was a positive experience. We are always trying to provide the very best customer experience for all of our customers that visit our dealership. If there is anything else that we can help you out with, please do not hesitate to reach out to one of our team members at the store. 509-529-7000. Thanks again for your review and have a great day!!!

August 04, 2025

Dealership Rating
Employee Rating

Jose is always great. Very helpful and friendly when helping customers. Excellent attitude and demeanor. More

by M.A.REYES56
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Aug 04, 2025

Chevrolet of Walla Walla responded

We are thrilled to hear that you had such a positive experience with Jose at our service department. We are try and provide excellent customer service to each of our customers that come in and have service / repairs performed with our service department. If there is anything else that we can help you out with, feel free to reach out to our team at 509-529-7000, thanks again for you review and have a great day!!!

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