Miranda Hayes | Page 2

I came here because they advertised selling new vehicles with no MARKET ADJUSTMENT and it was the truth. Purchased several vehicles together for my business from Tracey who was such a pleasure to work with. with no MARKET ADJUSTMENT and it was the truth. Purchased several vehicles together for my business from Tracey who was such a pleasure to work with. The dealership itself works hard to make sure there customers are happy. Most dealers push you through the transaction but Dave Gill and Tracey let me purchase in my own time. I had looked at buying a 2500HD pick up and was scared I would buy the wrong truck. I went in and checked out the trucks but wanted time to lookup and research what I had found there. Normally the sales people would push you and want to feel like you're leaving the only vehicle in the world at that moment but I was encouraged and even helped by Tracey to take the time. Tracey followed up with me every couple of days and didn't press me or push. I even went to another dealer we will just call "Marky Marks Place" and was treated like crap and then threatened with a $5000 "Market Adjustment " if I didn't buy the truck the same day. I went back to Dave Gill about a week later and was treated like it was still my first time there and they were happy to see me again. Tracey asked me what she could do to help me with my decision and helped get me in the right vehicle. After getting the financing done with Lisa which was a breeze. Tracey walked me through the service department, Helped me setup my onstar, And explained all the features of the truck. The best part was the courtesy full tank of fuel (which with a 40 gallon diesel tank was a deal on its own) but that's there standard treatment for every vehicle. Seriously though it was the car buying experience that you hope for More

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From the beginning, working with the Dave Gill team has been awesome. Kristina kept in touch daily and then alerted me once my dream car was in the lot. From there, Miranda got us set up with Todd that was been awesome. Kristina kept in touch daily and then alerted me once my dream car was in the lot. From there, Miranda got us set up with Todd that was completely forthcoming. Jeff assisted with financing and we were out the door within a couple hours. Painless process, NO MARK UP! More

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My experience was wonderful at Gill Chevrolet. Miranda took the time to communicate with me and set up everything I needed for a showing. Travis called to communicate about the vehicle and set my appointm took the time to communicate with me and set up everything I needed for a showing. Travis called to communicate about the vehicle and set my appointment. Todd was a pleasure to work with! Very humble and took the time to explain things. 100% would recommended Todd! Matt took the time to explain my options and was very approachable. Thank you!! More

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I am very pleased with my new car and my buying experience from internet shopping, to testing car, and financing. My Sales Consultant, Robert Gray, was very helpful in showing me car features and experience from internet shopping, to testing car, and financing. My Sales Consultant, Robert Gray, was very helpful in showing me car features and then answering all of my questions after my test drive. Robert also reviewed my internet purchase proposal, updated it, and also provided another proposal inclusive of current Chevy rebates to help with my decision. He walked me through each proposal line by line so I could select the best choice for me. Sylvia explained all of the financial aspects of the purchase and provided different options for warranties that I had an interest in. This is my 3rd Chevy purchase from Dave Gill and it was a smooth process. Five Stars for all! More

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Won't sell to Christians. They would not finance a vehicle for a faith based organization. Wasted my time for days and had the audacity to say that due to my self employment (r They would not finance a vehicle for a faith based organization. Wasted my time for days and had the audacity to say that due to my self employment (religious minister) that they would need a co-signer or they would only sell me a used vehicle. If you're a Christian or affiliated with a religious organization - avoid this dealership. Also be aware that they will bait & switch pricing. Cost jumped $10,000 the next day to add another road block in selling to me and my organization. At this point I will be seeking legal advice for the disrespectful, harmful and painful experience I had with this company. More

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Honest hard-working dealership I have a confession: I hate the usual car-buying experience. But I decided to dip my toe in the world of electric vehicle, and Dave Gill had just the I have a confession: I hate the usual car-buying experience. But I decided to dip my toe in the world of electric vehicle, and Dave Gill had just the car I wanted. I decided to go in for a test drive on Labor Day, and was met there by Tracey. She showed me the car, patiently answered my questions, and we took the Volt for a test drive. I fell in love with this car. Tracey and used-car manager Matt worked with me; while a deal wasn't reached that day, they were both very honest and forthcoming with me, which was a breath of fresh air for me. I left on good terms and Tracey and I continued to discuss the car via text. That Saturday I visited the dealership again; Matt and Tracey had worked some magic and a more-than-fair deal was reached. At no time did I feel pressured or rushed, and their constant honesty was appreciated. I'm very happy with the deal I got and I adore my car. I hope to be part of the Dave Gill family for years to come!, More

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Super friendly staff. Great people to work with! We had made arrangements to view our 2011 Suburban on Friday. When we showed up on Saturday we were greeted by Travis and Kyle. The Suburban was in We had made arrangements to view our 2011 Suburban on Friday. When we showed up on Saturday we were greeted by Travis and Kyle. The Suburban was in the indoor showroom and was cleaned up and ready to go. The whole process was very quick and Lisa in finance was a blast to deal with. Thanks again for the great used vehicle! More

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Best Experience Buying A New Vehicle I purchased a Chevrolet Bolt (EV) from Dave Gill Chevrolet this past weekend. I can't begin to tell you how pleased I am. This has been the very bes I purchased a Chevrolet Bolt (EV) from Dave Gill Chevrolet this past weekend. I can't begin to tell you how pleased I am. This has been the very best car buying experience I have ever had. In my lifetime, I have purchased five new vehicles. This is my 6th new vehicle purchase. The dealership went out of their way to get me the vehicle I wanted from another state. They did a trade of vehicles with the other dealership. I suppose they could have said, "Sorry, we can't (or won't) do that for you." But they didn't do that. I wanted a certain color and features and it was not a problem in the least. They went the extra mile both literally and figuratively. Every single question I had about the vehicle was answered. And I had a lot of questions because what I was shopping for was an electric vehicle. I was able to take the Bolt for a weekend to really get a sense of how it drove and handled, the range and charging from a three prong outlet and so forth. I brought a Kill-o-Watt meter with me to the dealership and I was able to plug it in to get a sense of how many watts the car would actually draw at an 8 amp and at a 12 amp rate. The finance experience was handled quickly and efficiently. The paperwork was prepared in advance. What I requested was accommodated to the extent that it was in their ability to do. The business manager shopped around for the best rate and that included GMC finance company as well as other banks. I was not offered add on items that they knew I would not be interested in purchasing. That saved their time and my time. There was no pressure to purchase the vehicle. I actually brought the competitor's vehicle (a Nissan Leaf) back to the Chevy dealership and compared the two vehicles literally side by side. That was not a problem in any way. There was a recall on the vehicle I purchased and the situation was beyond the control of Chevrolet. The problem was remedied without question before I took possession of the car. One thing that was a significant help to me is that the dealership gave me a "charge point" info packet so I could explore where charging stations were located in my state. I knew in advance of buying the car that I could easily travel to Cleveland, Pittsburgh, Cincinnati, Detroit, Louisville and Indianapolis but further range (i.e., driving the car across the country or to Tennessee or Colorado or Maine) would likely not be possible given the present state of charger infrastructure. This is a commuter car. I asked questions of the service department such as cost of the battery and the labor entailed for replacement, I asked 240 Volt charger questions regarding purchase and installation. The dealership has referrals of electricians who are skilled and familiar with charger installation. I asked tire and rim questions. I asked questions and questions and questions. They stuck with me in getting answers. I brought my dog with me to the dealership - a very large yellow lab (friendly and well-behaved). He is part of my family and he had to fit in the car or I wasn't going to make the purchase. This was not a problem. They offered me water or coffee and they offered my dog a fresh bowl of water too. (At another dealership, the dog was a problem and I am sure they are regretting that stance because I was a serious buyer.) I am coming from a "foreign vehicle bias" -- so the transition to a Chevrolet and to an electric vehicle is a significant shift. In some ways this is a leap of faith. The Bolt is a very expensive vehicle. And I really, really like this car! and the dealership where I purchased it! I don't mean to be "sexist" with my comment which follows: As a woman, I would tell other women - you can go to this dealership without being taken advantage of. You don't need to take a man along with you to buy a car. You will be treated with professionalism and respect. If you are a man, you will also be treated with professionalism and respect. I think the price I paid was fair. The vehicle I purchased is not the "typical auto purchase" so a comparison of prices is a little more difficult. Not all dealerships sell the Bolt. I believe only 1% of the vehicles sold in the USA are electric vehicles. I am taking the Federal tax credit into account with the price of the vehicle and I am also taking into account savings in gasoline and savings in maintenance. There is a bigger picture involved in an electric car purchase. Dave Gill has made the investment in a 480 volt fast charger system and they are committed to the electric car market. I can come back to the dealership any time during business hours and use the fast charger. I will have one installed in my home as well. I have peace of mind knowing I have a fast charger located close to home. The sales associate went over the vehicle with me in painstaking detail. (Again I asked a slew of questions.) He made sure I knew the vehicle's features and how to operate everything. I took notes (literally). It isn't and wasn't complicated but it is unfamiliar in comparison to every single other vehicle I have owned in my life has been a gasoline internal combustion engine car. He had the patience of Job. I imagine I wasn't the easiest of clients but perhaps I was training for the next client who comes to the dealership who is transitioning to an electric vehicle. The dealership is located in an area that is not the best of areas. When I left the car I had driven to the dealership so I could do the weekend test drive of the Bolt, they were careful to have me park my own car behind the fence and security gates. My own vehicle was/is a top steal for parts -- so I was very grateful for the extra caution and consideration. I could go on the test drive knowing my own car was safe over the weekend. The staff at Dave Gill are friendly, down to earth and practical people. These are salt of the earth type of folks. There were no airs or pretension on the part of the staff. I was very well treated. I can't say enough about the Dave Gill dealership. I would recommend them without hesitation. More

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Great customer service I would highly recommend Dave Gill Chevrolet, this is the first car that I have purchased from them but it was a very good experience. I have use t I would highly recommend Dave Gill Chevrolet, this is the first car that I have purchased from them but it was a very good experience. I have use the dealership for service in the past, and have found it to be excellent as well More

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Great experience Dave Gill Chevy epitomizes what a car buying experience should be. We drove from Indianapolis to look at a car there and when we arrived, the car Dave Gill Chevy epitomizes what a car buying experience should be. We drove from Indianapolis to look at a car there and when we arrived, the car was parked out front with a hang tag displaying my wife's name as a VIP. When we introduced ourselves to Tracey Saura, she immediately knew who we were and that we made the 3 hour drive to Columbus and welcomed us to Dave Gill. As for the car, we loved it instantly and Tracey, Matt (sales manager) and Sylvia Reynolds (F&I person) worked together to make the deal happen. All in all I was very pleased with our experience today at Dave Gill Chevy and I would definitely do business there again! More

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