Mirena Napier
Mirena Napier at Hyundai of St Augustine

Mirena Napier

Service Advisor

Hyundai of St Augustine

1111 Marketplace Dr.
St. Augustine, FL 32084

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4.9
354 Reviews
4.9

354 Reviews

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354 Reviews of Mirena Napier

August 11, 2025

Dealership Rating
Employee Rating

Probably the best service experience I have had there to date. Scheduling was easy, Mirena took excellent care of me, and my car was out in the targeted timespan. Couldn't be happier! Great work! More

by GJHOHNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 10, 2025

Dealership Rating
Employee Rating

I recently had the pleasure of working with Jim Potts during my car buying experience, and I cannot speak highly enough of his exceptional service. Jim was incredibly courteous and made me feel valued fr More

by Rob T.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

August 10, 2025

Dealership Rating
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The staff were all very friendly, courteous and efficient. The facility was clean and comfortable. More

by ronandconniefalk1
Service Communication
Recommend Dealer
Yes

August 09, 2025

Dealership Rating
Employee Rating

I also receive excellent service when I bring my car to the dealership. Mirena is fantastic! She is very personable and makes me feel valued as a customer. She is very detailed and efficient. The waiting l More

by ny2va2fla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Feliciano, Danny Perez

August 05, 2025

Dealership Rating
Employee Rating

Mirena was amazing start to finish. Great communicator. I would definitely recommend everyone going there and working with her. More

by jdwakelyfoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 05, 2025

Dealership Rating
Employee Rating

Excellent professional service team. Able to give your Hyundai auto excellent service from an oil change to more complex issues. More

by CTGUY
Recommend Dealer
Yes

Other Employees Tagged: Mirena Napier

July 31, 2025

Dealership Rating
Employee Rating

I've always been treated with respect and kindness for the past 9 1/2 years. More

by BEVANDDONTERRILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danny Perez, Tunde O'Connor

July 25, 2025

Dealership Rating
Employee Rating

Marina is always welcoming, knowledgeable and helpful. The new facilities are very accommodating and comfortable. More

by Vickie Corder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Aflleje

July 20, 2025

Dealership Rating
Employee Rating

Ms OConner is the best She helps me in every way Nothing more she is the best More

by clay.dillard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tunde O'Connor

July 17, 2025

Dealership Rating
Employee Rating

It used to be amazing and the last few times I went , it took forever, they used to wash the car inside out when we do oil change, but now no more, impossible to reach the service department on the phone More

by yael.jaz.nyc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tunde O'Connor

Jul 18, 2025

Hyundai of St Augustine responded

Our sincere apologies for the level of service you received from our team. This is not in line with our company culture and goal to provide exceptional service. Our service director, Joe King, would like to learn more about your experience and address your concerns personally. Joe can be reached directly at joeking@hyundaiofstaugustine.org. We appreciate your understanding as we work harder and smarter everyday to improve the guest experience.

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