Mirena Napier
Mirena Napier at Hyundai of St Augustine

Mirena Napier | Page 15

Service Advisor

Hyundai of St Augustine

1111 Marketplace Dr.
St. Augustine, FL 32084

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4.9
421 Reviews
4.9

421 Reviews

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421 Reviews of Mirena Napier

February 27, 2025

Dealership Rating
Employee Rating

Mirena is fantastic! She is incredibly friendly and offers outstanding customer service. I genuinely trust her and Hyundai of St. Augustine with my car. More

by NLEER25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 28, 2025

Hyundai of St Augustine responded

Thank you for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

February 25, 2025

Dealership Rating
Employee Rating

Mirena truly cares about taking care of customers. She goes above and beyond and I know I am in good hands with her. More

by Jen B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 26, 2025

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

February 23, 2025

Dealership Rating
Employee Rating

I have purchased for cars from this dealership they are fantastic and have always treated me fairly. More

by MOEMLIND2002
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Tunde O'Connor , Cheryl Buck

Feb 26, 2025

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

February 21, 2025

Dealership Rating
Employee Rating

Brand new and clean dealership, offers friendly and professional service. Excellent representation for the Hyundai brand. More

by patrickpratt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 26, 2025

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

February 16, 2025

Dealership Rating
Employee Rating

Helpful staff, clean waiting area, quick and timely updates from staff, Mirena is wonderful- as usual! More

by amberelizabethroberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 26, 2025

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

February 15, 2025

Dealership Rating
Employee Rating

The dealership is very clean and organized! They offer you great beverages .Marina keeps you posted on your car being serviced with her great customer service . It’s the best dealership to take More

by PATMASTRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 26, 2025

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

February 14, 2025

Dealership Rating
Employee Rating

The dealership is great… I suggest having a vending machine in there for eat… We were there 3 1/2 hours… And got hungry… The lady that helped us is absolutely excellent!! More

by conimeinzenbach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 26, 2025

Hyundai of St Augustine responded

Thank you so much for the kind words, candid feedback, and 5 star rating. We apologize for the extended wait time and lack of refreshments. We stock our waiting lounge with complimentary snacks. Thank you for letting us know they were not refreshed for you and we have informed our service department to ensure the complimentary snacks are refreshed more regularly throughout the day. We sincerely appreciate your loyalty Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

February 12, 2025

Dealership Rating
Employee Rating

Friendly people who are very busy but who graciously put up with us all day long. George, Jim and Mirena who are company people but think about what’s the best deal for us too. Then there’s Juan and Ryan More

by jeff730
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Robinson , Juan Jaramillo, George Afllege

Feb 13, 2025

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

February 12, 2025

Dealership Rating
Employee Rating

Mirena did a great job! I thought the cost for a synthetic oil change was a little too expensive. Consider sending current customers discounts or coupons to help with the More

by Mark G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 13, 2025

Hyundai of St Augustine responded

Thank you so much for the kind words and 4 star rating. We appreciate the candid feedback regarding our pricing and will continue to review the market conditions to ensure we are providing quality work, with factory trained technicians and Hyundai parts, in a timely manner. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

February 12, 2025

Dealership Rating
Employee Rating

My service advisor was very courteous, pleasant, and professional. My car was delivered as promised. More

by Michael6262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 13, 2025

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

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