Mirena Napier
Mirena Napier at Hyundai of St Augustine

Mirena Napier

Service Advisor

Hyundai of St Augustine

1111 Marketplace Dr.
St. Augustine, FL 32084

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4.9
348 Reviews
4.9

348 Reviews

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348 Reviews of Mirena Napier

July 25, 2025

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Employee Rating

Marina is always welcoming, knowledgeable and helpful. The new facilities are very accommodating and comfortable. More

by Vickie Corder
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Aflleje

July 20, 2025

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Ms OConner is the best She helps me in every way Nothing more she is the best More

by clay.dillard
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Recommend Dealer
Yes

Other Employees Tagged: Tunde O'Connor

July 17, 2025

Dealership Rating
Employee Rating

It used to be amazing and the last few times I went , it took forever, they used to wash the car inside out when we do oil change, but now no more, impossible to reach the service department on the phone More

by yael.jaz.nyc
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Tunde O'Connor

Jul 18, 2025

Hyundai of St Augustine responded

Our sincere apologies for the level of service you received from our team. This is not in line with our company culture and goal to provide exceptional service. Our service director, Joe King, would like to learn more about your experience and address your concerns personally. Joe can be reached directly at joeking@hyundaiofstaugustine.org. We appreciate your understanding as we work harder and smarter everyday to improve the guest experience.

July 15, 2025

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excellent experience every time. Clean, efficient and i'm in and out! Everyone is super nice too. More

by alana.marchese
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Recommend Dealer
Yes

July 15, 2025

Dealership Rating
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Made appointment and arrived early. They were fast and efficient. Was done in 1 hour. More

by westburyme
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Recommend Dealer
Yes

Other Employees Tagged: Fernando Bravo

July 15, 2025

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Mirena was very professional ,informative and accommodating in helping us getting our car serviced. Excellent service. More

by gjmanias
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Recommend Dealer
Yes

July 10, 2025

Dealership Rating
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I think Hyundai of St Augustine is a well run dealership with a great service department More

by stamps.james
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

July 04, 2025

Dealership Rating
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Professional. Work completed in a timely manner. Car was returned washed and throughly clean after work. More

by NATEMASON1
Service Price Transparency
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Recommend Dealer
Yes

July 02, 2025

Dealership Rating
Employee Rating

Mice service advisor was very pleasant and professional. She seemed to clearly be concerned with my service. More

by Michael6262
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Recommend Dealer
Yes

July 01, 2025

Dealership Rating
Employee Rating

The service department team is excellent. They are knowledgeable and help with options that are available when repairs may become costly. More

by viktorialindsey1509
Service Price Transparency
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Recommend Dealer
Yes
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