Mireya Castellos | Page 6

They seem to be more concerned with having me trade in my car. And sell me a new car. car. And sell me a new car. More

by iovino.pete Verified Customer Verified Customer

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Rodlin did a great job, for being new on the job he was extremely professional extremely professional More

by RICKHOWELL56 Verified Customer Verified Customer

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It was fine. I got a battery. Stop bothering me. Thanks a lot, Bev Smith. I got a battery. Stop bothering me. Thanks a lot, Bev Smith. More

by Epalko Verified Customer Verified Customer

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Market price on this job was to high, would have saved going to local shop going to local shop More

by RCARDONA41 Verified Customer Verified Customer

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They Damage my car while they were serving it and l am trying to get them to take care of it. trying to get them to take care of it. More

by LRILEY481 Verified Customer Verified Customer

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Very clean, with very professional staff members. The process of buying a new car was quick and easy. The process of buying a new car was quick and easy. More

by NHB971 Verified Customer Verified Customer

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Great customer service, fast and easy The car is good. Lenny attend us. No more comments Lenny attend us. No more comments More

by ingridkar28 Verified Customer Verified Customer

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Great customer service clean surroundings great place to shopper cars would recommend to family and friends shopper cars would recommend to family and friends More

by TAYLORHYACINTH30 Verified Customer Verified Customer

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The services was unbelievable since I get out of my car, everyone that I was talk was a professional and helpful. Thank you Toyota Team for do everything in you hands to I getting a car🫶 everyone that I was talk was a professional and helpful. Thank you Toyota Team for do everything in you hands to I getting a car🫶 More

by MAYRA Ramos Irizarry Verified Customer Verified Customer

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I had a terrible experience at Bev Smith Toyota. I visited the dealership hoping to get a good deal on a new car, but it turned out to be the complete opposite. From the start, the sales manager int I visited the dealership hoping to get a good deal on a new car, but it turned out to be the complete opposite. From the start, the sales manager interfered, not letting the salesperson do their job. Then he tried to entertain us with stories from his personal life that weren't of any interest to us. I don't know if that's part of his job, but that kind of customer service was completely inappropriate. Furthermore, he never presented any results regarding the lease offer I proposed. He was always very pessimistic and belittled our attempt to get a lease, saying it was totally impossible. Finally, after a long wait, he came back with a completely different offer than the one we wanted. He brought us a financing offer with calculations that were impossible to accept. I suspect he did it on purpose, as his intention was never to help the customer, even though that wasn't the reason we visited the dealership. In conclusion, this is the second time I've visited that dealership and ended up having a terrible experience, always because of that one person, the Sales Manager. It's a shame because their sales agents are the complete opposite, and the service in general is excellent. More

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