Misal Kara | Page 2

I made an appointment to get an oil change and have my tires rotated. I arrived on time but my car sat in the service drive thru for 45 minutes before they moved it outside. The car wasn't ready for over tires rotated. I arrived on time but my car sat in the service drive thru for 45 minutes before they moved it outside. The car wasn't ready for over two hours. My service manager said they had a lot of appointments. Needless to say I will be looking for somewhere else to get service. More

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My experience with this dearly ship was satisfactory and would recommend this service with most Honda owners would recommend this service with most Honda owners More

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Part 1 So I took my vehicle in to get a oil change and the tires rotated, when I got home I realize that my tires had not been rotated one of my tires had a flat and the plug was still on that same tire s the tires rotated, when I got home I realize that my tires had not been rotated one of my tires had a flat and the plug was still on that same tire same location, now my question is did I get a oil change and my car just get reset??? I will be going back tomorrow 2/ 25/ 23 First time customer at this location not a good impression.. Unhappy customer More

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Update: a year later with my car and i’ve gotten a flat tire, current 7:51am, called the service team & after waited 12mins for someone to pickup the phone I was rudely told that they could not do anything tire, current 7:51am, called the service team & after waited 12mins for someone to pickup the phone I was rudely told that they could not do anything & that I would have to wait until 9am for the sales team to come in…. Now what the xxxx does the sales team have to do with my flat tire? My biggest mistake would be purchasing this vehicle.. it was a used toyota 2019… should’ve known better & purchased from toyota right down the street.. save your money, the customer service here is trash. Shoutout to the service guy who answered and took a huge sigh on the phone when he initially picked up… i understand people have bad days but we need to know when & where to express that energy. Note: Dont sign up for extended warranty… especially if you have to be somewhere at 9am & the SALES TEAM does not arrive until 9am… imagine needing a service but the sales team needs to be present for it… xxx is this. Lucky i cant leave 0 stars. More

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I came with and without an appointment and my car was never inspected for service. First it was my fault for not having an appointment. When I returned with an appointment, it became an issue with short never inspected for service. First it was my fault for not having an appointment. When I returned with an appointment, it became an issue with short staffing. I'm then told leaving my car is my best bet. For an inspection? I will find somewhere else who cares More

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Charles Mckoy was my car salesman who reached out to me on 12/12 2020 by phone, who assured me I could trade in my Honda Accord. Upon my arrival Charles and I test drove a few cars in the lot, I was un on 12/12 2020 by phone, who assured me I could trade in my Honda Accord. Upon my arrival Charles and I test drove a few cars in the lot, I was unsure and scared the deal wouldn't go through because of the negative equity in my Honda Accord. Charles assured me he could help. Well after test driving a few cars,the Honda Touring stood out the most and a few more features. I Made my choice and I'm glad I did. Live my new Honda Accord Touring 2020. Wanda Chisholm More

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