Mitch Cieutat

I was in a time crunch and had found exactly what I needed shortly after Christmas. We stopped in on our way back home to Texas and were able to purchase within 90 minutes or so. Team was very helpful needed shortly after Christmas. We stopped in on our way back home to Texas and were able to purchase within 90 minutes or so. Team was very helpful and accommodating and got us on the road quickly. More

by joshuajrivet Verified Customer Verified Customer

Report | Print

Outstanding sales people in and out faster than any other car I bought at any other dealer car I bought at any other dealer More

by 059ford Verified Customer Verified Customer

Report | Print

Great place for service or buying a vehicle they always make sure we are taken care of make sure we are taken care of More

by Donald Michler Verified Customer Verified Customer

Report | Print

2nd time purchasing a truck at Legacy. They make fast and convenient. Looking forward to next truck They make fast and convenient. Looking forward to next truck More

by joey_corley Verified Customer Verified Customer

Report | Print

Great service. Providing me with all information needed. Quike easy and painless. Would recommend to others Providing me with all information needed. Quike easy and painless. Would recommend to others More

by CHRISTENBERRY71 Verified Customer Verified Customer

Report | Print

THEY KNOWLEDGE VERY HELPFUL WANT TO SEE YOU GET WHAT YOU NEED AND YOU VERY SATISFIED. NEED AND YOU VERY SATISFIED. More

by michaelclayborne27 Verified Customer Verified Customer

Report | Print

Easiest buying process. Excellent selection. 1st class service everytime. I've purchased both new and used from legacy and recommend them to everyone I know. Excellent selection. 1st class service everytime. I've purchased both new and used from legacy and recommend them to everyone I know. More

by Shaun Frey Verified Customer Verified Customer

Report | Print

John and Alyssa did a great job of showing me inventory quickly and closing fast. Top tier service quickly and closing fast. Top tier service More

by danielbabington97 Verified Customer Verified Customer

Report | Print

Blake was very knowledgeable and he was very attentive to my needs. Great experience. Thanks to all my needs. Great experience. Thanks to all More

by Joey Verified Customer Verified Customer

Report | Print

It could have been worse; it could have been deadly. On Feb 10, 2025 I had an oil change on my 2019 GMC Sierra 2500 HD Denali at Legacy GMC in Slidell, LA. On February 18, 2025, while in Carlsbad NM, On Feb 10, 2025 I had an oil change on my 2019 GMC Sierra 2500 HD Denali at Legacy GMC in Slidell, LA. On February 18, 2025, while in Carlsbad NM, I experienced an alarm in my vehicle stating, "Oil Pressure Low - Stop Engine". I immediately turned off the vehicle and opened the hood to find that the oil was literally pouring out from beneath the engine. I had my truck towed to a Carlsbad Chevrolet, a local dealer, to replace the oil and filter and to check for engine damage. The staff there agreed with me that the cause was an improperly installed filter (too tight) causing crushing and displacement of the filter seal which eventually fully slipped and released the oil under pressure. I contacted Legacy GMC in Slidell, LA and they refused to accept blame for the incident, instead they pointed the finger at Carlsbad Chevrolet for not informing me that the filter was the subject of two Service Manual updates (Document ID: 5951345, #22-NA-009 and Document 5663685, #20-NA-213). Their claim is that I should have been notified by the Carlsbad Chevrolet service department and that Carlsbad’s charge of $319.68 should have been handled as a claim against GM, not as a charge to me. Legacy GMC has agreed to submit a claim for me which would result in GM Rewards points credited to my account in the amount of $319.68. After I contacted the District Manager, they (Legacy GMC) upped the number of points credited to my account to 40,000, or $400 which would cover the cost of the original oil change plus the emergency repair at Carlsbad. I was informed that the points would be added to my account in 7-10 days. It has been nearly 3 weeks since the promise was made but no points have appeared. To add insult to injury, Legacy GMC in Slidell, during the oil change and tire rotation, they completely missed a large, and obvious, bulge in the sidewall of one of my tires. As I am pulling a fifth-wheel camper with my 2019 GMC 2500 HD truck, a tire failure at highway speed could have been catastrophic and potentially deadly. If you are considering using Legacy GMC in Slidell, LA, I would encourage you to look elsewhere. Mitch and his crew did not pay attention to detail and denied any responsibility for the mistakes and the quality of their service. More

Report | Print