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Mitch Congdon
59 Reviews
Mitch has 30 years of automotive experience. He has overseen multiple stores for corporate groups as well as family-owned groups. His father was in the military, and he grew up in Budapest, London, Palo Alto, Chicago, Virginia, Milwaukee, Dallas, Scottsdale, Washington DC, Princeton and Boston. Having traveled the world, he has forgotten as many languages as he knows. He has a bachelor's degree from James Madison University. He has over 35 years of extreme sports including snow skiing and solo rock climbing.
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59 Reviews of Mitch Congdon
August 29, 2025
They were great. Had to return because I had the wrong sticker on my car. They made to a little blip. I was worried it was going to be a big blip. Had to return because I had the wrong sticker on my car. They made to a little blip. I was worried it was going to be a big blip. More
by MAHER0604
Verified CustomerOther Employees Tagged: Harry Cummings, Tim Farrand, Steve Curry, Dusty Jager, Bailey Berta, Alex Gonzalez, Lonnie Contreras Jr., Kyle Ansley, Elvir Bajric , I have no idea who helped me in the service department. They were all great. Had I an issue, I would have remembered.
August 20, 2025
It was good service. Thank you very much~ thank you. If service is not expensive, I will do again. Thank you very much~ thank you. If service is not expensive, I will do again. More
by mkc2162
Other Employees Tagged: Harry Cummings, Tim Farrand, Steve Curry, Dusty Jager, Bailey Berta, Alex Gonzalez, Lonnie Contreras Jr., Kyle Ansley, Elvir Bajric
August 16, 2025
Took new 2025 Grand Highlander in for service. The usual stellar customer service and professionalism I have grown to love with my service advisor - Kyndal. My hats off to the whole department i The usual stellar customer service and professionalism I have grown to love with my service advisor - Kyndal. My hats off to the whole department including management who are regularly on the floor and drive checking to see if everyone is satisfied. More
by kevinwright
Other Employees Tagged: Kyndal Stedman
August 02, 2025
The manager contacted me and helped me solve my window problem. So I’m upgrading my rating to 5. Been customer of Freeman for 15 years. Rarely disappointed. problem. So I’m upgrading my rating to 5. Been customer of Freeman for 15 years. Rarely disappointed. More
by Okeydoke
Other Employees Tagged: Ashley
July 02, 2025
It was bought in for a recall so that was it. The car was gone for over 2 hours for the service. The car was gone for over 2 hours for the service. More
by TOGAFF1
Other Employees Tagged: Harry Cummings, Tim Farrand, Steve Curry, Dusty Jager, Bailey Berta, Alex Gonzalez, Lonnie Contreras Jr., Kyle Ansley, Elvir Bajric
May 10, 2025
In and out quick as usual. Toyota always does a great job from sales to service. Toyota always does a great job from sales to service. More
by dsalazarjr1980
Other Employees Tagged: Harry Cummings, Tim Farrand, Steve Curry, Dusty Jager, Bailey Berta, Alex Gonzalez, Lonnie Contreras Jr., Kyle Ansley, Elvir Bajric
April 17, 2025
Cars are sold every day. That is only a very small portion of the buyer experience. Freeman service makes the dealership and if you want their best, ask for Kyndal to take c That is only a very small portion of the buyer experience. Freeman service makes the dealership and if you want their best, ask for Kyndal to take care of your Toyota. You won’t be disappointed. More
by kevinwright
Other Employees Tagged: Bill Wilsie, Kyndal Stedman
February 18, 2025
Mitch went above and beyond to help get my car repaired. Truly exceptional service and my car is all repaired. Truly exceptional service and my car is all repaired. More
by nacole797
Other Employees Tagged: Lonnie Contreras Jr.
January 18, 2025
Great service advisor ; highly recommend for all Toyota services. I’m a happy customer and will be back for other services services. I’m a happy customer and will be back for other services More
by Vumail
Other Employees Tagged: Harry Cummings, Tim Farrand, Steve Curry, Dusty Jager, Bailey Berta, Alex Gonzalez, Lonnie Contreras Jr., Kyle Ansley, Elvir Bajric
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