Mitch Congdon
Mitch Congdon at Freeman Toyota

Mitch Congdon

Service Operations

Freeman Toyota

204 NE Loop 820
Hurst, TX 76053

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4.6
56 Reviews

Mitch has 30 years of automotive experience. He has overseen multiple stores for corporate groups as well as family-owned groups. His father was in the military, and he grew up in Budapest, London, Palo Alto, Chicago, Virginia, Milwaukee, Dallas, Scottsdale, Washington DC, Princeton and Boston. Having traveled the world, he has forgotten as many languages as he knows. He has a bachelor's degree from James Madison University. He has over 35 years of extreme sports including snow skiing and solo rock climbing.

4.6

56 Reviews

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56 Reviews of Mitch Congdon

August 02, 2025

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Employee Rating

The manager contacted me and helped me solve my window problem. So I’m upgrading my rating to 5. Been customer of Freeman for 15 years. Rarely disappointed. More

by Okeydoke
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Recommend Dealer
Yes

Other Employees Tagged: Ashley

July 02, 2025

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It was bought in for a recall so that was it. The car was gone for over 2 hours for the service. More

by TOGAFF1
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Recommend Dealer
Yes

May 10, 2025

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In and out quick as usual. Toyota always does a great job from sales to service. More

by dsalazarjr1980
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Recommend Dealer
Yes

April 17, 2025

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Cars are sold every day. That is only a very small portion of the buyer experience. Freeman service makes the dealership and if you want their best, ask for Kyndal to take c More

by kevinwright
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Recommend Dealer
Yes

Other Employees Tagged: Bill Wilsie, Kyndal Stedman

February 18, 2025

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Mitch went above and beyond to help get my car repaired. Truly exceptional service and my car is all repaired. More

by nacole797
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Recommend Dealer
Yes

Other Employees Tagged: Lonnie Contreras Jr.

February 11, 2025

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I was surprised and pleased that Mitch called and offered his support for a huge misunderstanding. In the end he offered me a generous concession. More

by MATTJSORENS
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Recommend Dealer
Yes

January 18, 2025

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Great service advisor ; highly recommend for all Toyota services. I’m a happy customer and will be back for other services More

by Vumail
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Recommend Dealer
Yes

December 18, 2024

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They worked really hard, got the job done right, I was in and out in a decent time. More

by BLAKEPIERCE095
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Recommend Dealer
Yes

December 06, 2024

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The Freeman Toyota dealership send us a maintenance offer on Oil change and State Inspection done for free,we thought was a good offer ,send the car for oil change and state Inspection, but at the end of s More

by Ciriloperez95
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Recommend Dealer
No

December 04, 2024

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She is absolutely amazing and I would a thousand percent go back just for her. She also kept me informed on everything concerning my vehicle More

by Kelly
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Recommend Dealer
Yes
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