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Mitch Congdon
Refer Me
35 Reviews
Mitch has 30 years of automotive experience. He has overseen multiple stores for corporate groups as well as family-owned groups. His father was in the military, and he grew up in Budapest, London, Palo Alto, Chicago, Virginia, Milwaukee, Dallas, Scottsdale, Washington DC, Princeton and Boston. Having traveled the world, he has forgotten as many languages as he knows. He has a bachelor's degree from James Madison University. He has over 35 years of extreme sports including snow skiing and solo rock climbing.
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35 Reviews of Mitch Congdon
August 29, 2023
Freeman Toyota was very professional and quick to respond with help. I highly recommend them! with help. I highly recommend them! More
by VICKI_NEAL2014
Verified CustomerOther Employees Tagged: Harry Cummings, Tim Farrand, Steve Curry, Haley Shortnacy, Desmond Adger, Charlene Gee, Dusty Jager, Whitley Harrell , Andrew Correa
Helpful 
August 24, 2023
Very kind and helpful to get me into the vehicle I want. Haven’t been to a better dealership. Haven’t been to a better dealership. More
by LAYTONFOWLER33
Other Employees Tagged: Harry Cummings, Tim Farrand, Steve Curry, Haley Shortnacy, Desmond Adger, Charlene Gee, Dusty Jager, Whitley Harrell , Andrew Correa
August 02, 2023
We had to take my new truck back to Freeman after the alignment was still out from having Freeman service it the week before. Mitch arranged this time for me to get a loaner car to take home. He took the alignment was still out from having Freeman service it the week before. Mitch arranged this time for me to get a loaner car to take home. He took the truck out for a test drive with me. Treated me like royalty and was very kind to me. When we picked up the truck the next day the alignment was still out. Ray took the truck out with my husband on two test drives. He took the truck in the back and even swapped both front tires. In order to get it to drive straight the alignment had to be set out of spec. His theory is a bad tire(s) from the factory. Also, he discovered the tires are wearing prematurely. Again, this is a tire issue. Ray was going to write up a report and send it up to the factory. He recommended we contact the tire manufacturer if we wanted to pursue it further. More
by TEXASMEL08
Other Employees Tagged: Desmond Adger , Dylan Valentine, Ray-technician
August 01, 2023
Always a great shopping experience! Recommend to friends and family. Quality service and salespeople. Great values! Recommend to friends and family. Quality service and salespeople. Great values! More
by BUBJOK
Other Employees Tagged: Harry Cummings, Tim Farrand, Steve Curry, Desmond Adger, Charlene Gee, Whitley Harrell , Andrew Correa
August 01, 2023
The service has continually gone downhill the last 4-5 years. We cannot get a straight answer in advance about cost of services. We received an email with $10 off coupon for Freeman 5K services to replace years. We cannot get a straight answer in advance about cost of services. We received an email with $10 off coupon for Freeman 5K services to replace oil filter, change engine oil up to 5 qts, multi-point inspection & car wash. On the phone, we were quoted $29.95 with coupon. On arrival, we're told this service was $99 & coupon didn't qualify. This feels like "bait & switch"! I opted to only get state inspection. At check out, I asked the clerks at the desk for the price of the 5K service & was quoted even a different price! When I asked to speak to service manager, Mitch Congdon was very nice but apparently not always available at this location. Not the kind of service we have received here with all of our Toyota & Lexus vehicles since 1981 (even before it was Freeman, when it was Hudiburg). We had a great service rep (Sharon) for years & others since then, but now it's very "really don't care" service attitude. More
by WEGRISHAM
Other Employees Tagged: Malorie Williams
