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Mitch Congdon
Refer Me
54 Reviews
Mitch has 30 years of automotive experience. He has overseen multiple stores for corporate groups as well as family-owned groups. His father was in the military, and he grew up in Budapest, London, Palo Alto, Chicago, Virginia, Milwaukee, Dallas, Scottsdale, Washington DC, Princeton and Boston. Having traveled the world, he has forgotten as many languages as he knows. He has a bachelor's degree from James Madison University. He has over 35 years of extreme sports including snow skiing and solo rock climbing.
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54 Reviews of Mitch Congdon
April 19, 2025
Awesome service support as always. Had to order a part so have to go back, but that is no fault of the dealership. Had to order a part so have to go back, but that is no fault of the dealership. More
by kevinwright
Verified CustomerOther Employees Tagged: Kyndal Stedman, John Shelton
April 17, 2025
Cars are sold every day. That is only a very small portion of the buyer experience. Freeman service makes the dealership and if you want their best, ask for Kyndal to take c That is only a very small portion of the buyer experience. Freeman service makes the dealership and if you want their best, ask for Kyndal to take care of your Toyota. You won’t be disappointed. More
by kevinwright
Other Employees Tagged: Bill Wilsie, Kyndal Stedman
February 18, 2025
Mitch went above and beyond to help get my car repaired. Truly exceptional service and my car is all repaired. Truly exceptional service and my car is all repaired. More
by nacole797
Other Employees Tagged: Lonnie Contreras Jr.
January 18, 2025
Great service advisor ; highly recommend for all Toyota services. I’m a happy customer and will be back for other services services. I’m a happy customer and will be back for other services More
by Vumail
Other Employees Tagged: Harry Cummings, Tim Farrand, Steve Curry, Dusty Jager, Bailey Berta, Alex Gonzalez, Lonnie Contreras Jr., Kyle Ansley, Elvir Bajric
December 18, 2024
They worked really hard, got the job done right, I was in and out in a decent time. and out in a decent time. More
by BLAKEPIERCE095
Other Employees Tagged: Harry Cummings, Tim Farrand, Steve Curry, Dusty Jager, Bailey Berta, Alex Gonzalez, Lonnie Contreras Jr., Kyle Ansley, Elvir Bajric
December 06, 2024
The Freeman Toyota dealership send us a maintenance offer on Oil change and State Inspection done for free,we thought was a good offer ,send the car for oil change and state Inspection, but at the end of s on Oil change and State Inspection done for free,we thought was a good offer ,send the car for oil change and state Inspection, but at the end of service ,they tell us the machine was not working for the state inspection mmmm, right !!! They lie about that, can you believe in a dealership a machine out of work means money,I don't believe ,I will never come back to this dealership!!! More
by Ciriloperez95
Other Employees Tagged: Harry Cummings, Tim Farrand, Steve Curry, Bailey Berta, Alex Gonzalez, Lonnie Contreras Jr., Kyle Ansley, Elvir Bajric
December 04, 2024
She is absolutely amazing and I would a thousand percent go back just for her. She also kept me informed on everything concerning my vehicle go back just for her. She also kept me informed on everything concerning my vehicle More
by Kelly
Other Employees Tagged: Jacob Walker, Bill Wilsie, Malorie Williams, Steve Curry, Kyndal Stedman, Peter Stevenson, Cory Thomas, Elvir Bajric, Kat White
October 15, 2024
The service department is the best. Despite issues with our vehicle after service, we were not discarded as an inconvience. Rather, the team went out of their way to get my vehicle back Despite issues with our vehicle after service, we were not discarded as an inconvience. Rather, the team went out of their way to get my vehicle back into the shop. A loaner vehicle was provided and my vehicle was repaired early the next morning. My vehicle was given a free detailing and the next oil change is on them. Very happy with the entire staff! More
by dc_ervin
Other Employees Tagged: Larkin Lindner, Elvir Bajric
October 05, 2024
Always consistent and high quality care of service. Always taken care of by the whole team. Always taken care of by the whole team. More
by KMFISHER1
Other Employees Tagged: Kyndal Stedman
Dealership Inventory (326 Vehicles)
2024 Toyota Grand Highlander
used
Celestial Silver Metallic exterior
Automatic
All-wheel Drive
