Dealership Experience
1 yr, 4 mos
Industry Experience
1 yr, 4 mos
Specialties & Trainings
Volkswagen Certified
25 Reviews
Write a Review25 Reviews of Mitch Kramer
February 07, 2026
The service manager is great, but some of the staff needs some customer service training. some customer service training. More
Other Employees Tagged: Rick DeLaTorre , Alex
January 27, 2026
Everyone was great and friendly. They made the experience easy and effortless. Will definitely be recommending this dealership to friends and family. They made the experience easy and effortless. Will definitely be recommending this dealership to friends and family. More
Other Employees Tagged: Rick DeLaTorre, Gleb Simanovich, Matt Kutyna, Andy Morales, Terrell Barry
December 29, 2025
Mitch kept me informed throughout the purchase process and explained the car functionality thoroughly. This was a good purchase experience. and explained the car functionality thoroughly. This was a good purchase experience. More
Other Employees Tagged: Andy Morales
December 23, 2025
Service. Crew. Very. Helpful. And. Nice.. Kelly. Very. Friendly..will. Tell. My. Vw. Family. To. Please. Stop. By. For. Prompt. Service. Crew. Very. Helpful. And. Nice.. Kelly. Very. Friendly..will. Tell. My. Vw. Family. To. Please. Stop. By. For. Prompt. Service. More
Other Employees Tagged: Rick DeLaTorre, Gleb Simanovich, Matt Kutyna, Raynor Golding, Andy Morales, Terrell Barry, Chris Prohaska , John Grubbs
December 11, 2025
Everyone was very polite and professional. The test drive went smoothly, and so did everything else. I’m very happy with my purchase, and would definitely recommend the Orland Park Volkswagen The test drive went smoothly, and so did everything else. I’m very happy with my purchase, and would definitely recommend the Orland Park Volkswagen to people if they are in need of a new cars. More
Other Employees Tagged: Matt Kutyna, Andy Morales
December 06, 2025
Courtesy,service, close by, attention, sales agent comprise, dealer is a plus,repair shop accessible, comprise, dealer is a plus,repair shop accessible, More
Other Employees Tagged: Matt Kutyna
October 31, 2025
The best experience from day 1 . Would recommend to everyone who looks to purchase a car ! Would recommend to everyone who looks to purchase a car ! More
Other Employees Tagged: Matt Kutyna
October 23, 2025
VERY NICE SALESMAN AND NO PRESSURE, EVERYONE VERY NICE AND SERVICE SEEMS TO BE EFFICIENT ALSO. SHOWROOM WAS WELL KEPT. WHEN BUYING A CAR NO PERSON LIKES TO BE PRESSURED AND NOT ONE TIME DID I FEEL UNCOMFO AND SERVICE SEEMS TO BE EFFICIENT ALSO. SHOWROOM WAS WELL KEPT. WHEN BUYING A CAR NO PERSON LIKES TO BE PRESSURED AND NOT ONE TIME DID I FEEL UNCOMFORTABLE. MATT WAS PROFESSIONAL AND VERY INFORMATIVE DURING THE PROCESS. More
October 16, 2025
My salesman was Mitch and he was very good The loan officer was not very good about explaining the details and was more interested in talking about his wife’s salon. So in the end the payment I was tol officer was not very good about explaining the details and was more interested in talking about his wife’s salon. So in the end the payment I was told was different from what it actually is…. More
October 14, 2025
Excellent service and a great staff ! ! They made sure all the paperwork was completed and explained the same day. I will highly recommend Volkswagen of Orland Park!! ! They made sure all the paperwork was completed and explained the same day. I will highly recommend Volkswagen of Orland Park!! More
Other Employees Tagged: Mohammed Khan, Raynor Golding, Rolando Perez, Andy Morales, Terrell Barry, Michael De La Torre, Chris Prohaska

