Dealership Experience
1 yr, 7 mos
Industry Experience
1 yr, 7 mos
Specialties & Trainings
Volkswagen Certified
32 Reviews
Write a Review32 Reviews of Mitch Kramer
May 13, 2026
Robert did a great job with my vehicle I really appreciate him for the effort and assistance with my car appreciate him for the effort and assistance with my car More
Other Employees Tagged: Raynor Golding, Terrell Barry, Onteral Woodson, Jason Davenport, John Kukulka, Roger Mejdrich , Michael De La Torre, Mohammed Khan, Mike Sullivan
May 07, 2026
I have been dealing with VW Orland for quite a while now and I have never received anything short of phenomenal service from every person I have interacted with. and I have never received anything short of phenomenal service from every person I have interacted with. More
Other Employees Tagged: Gleb Simanovich, John Kukulka , Gerardo and Aaron
April 29, 2026
I have a great experience. I would come again, thank you for assisting me with buying my first car! I would come again, thank you for assisting me with buying my first car! More
Other Employees Tagged: Gleb Simanovich, Raynor Golding
April 25, 2026
Mitch, kevin and Alex said one thing and did a flip flop. Pretending to be fair but took funds out of mine account without my permission and without calling me.causing my an minor finacial crisis. My trade Pretending to be fair but took funds out of mine account without my permission and without calling me.causing my an minor finacial crisis. My trade was basically junked and unappreciated. They were able to get my title as i promise and I did everything that I agreed to . I believe they saw an RN of over 35years and took advantage. I am still processing the damage that they caused my contract was signed on the3/ 24 which was a month today my first payment is due today but they caused a hardship for me ..thank God I was able to do some overtime and raise funds. By may 1. Which is 7 days from day i can be ready, which I told them and it too when on deaf ears. This purchase was a birthday gift to me (3/23) I wouldn't never did it if I knew this crew would sabotage me like this i drove in a well working paid Audi 2015. I want better communication and time to regroup from this unauthorized withdrawal. Please follow-up with me. More
Other Employees Tagged: Alex and Kevin
March 30, 2026
Poor customer service, very rude and not FRIENDLY at all . Nothing but issues since buying a NEW car . Horrible experience ! Nissan would never ! . Nothing but issues since buying a NEW car . Horrible experience ! Nissan would never ! More
Other Employees Tagged: Matt Kutyna
March 18, 2026
Waiting area was very uncomfortable. I have been in service area waiting rooms with coffee, hot chocolate, water and snacks. Chairs were very close to each other. I have been in service area waiting rooms with coffee, hot chocolate, water and snacks. Chairs were very close to each other. More
February 25, 2026
Purchased a car, they titled the wrong VIN on me. 2nd key wouldn't work had to return twice to get it corrected. No apology, the general manager wouldn't even come to speak with me. 2nd key wouldn't work had to return twice to get it corrected. No apology, the general manager wouldn't even come to speak with me. More
Other Employees Tagged: Gleb Simanovich , Mohammed Khan
January 27, 2026
Everyone was great and friendly. They made the experience easy and effortless. Will definitely be recommending this dealership to friends and family. They made the experience easy and effortless. Will definitely be recommending this dealership to friends and family. More
Other Employees Tagged: Gleb Simanovich, Andy Morales, Terrell Barry , Rick DeLaTorre, Matt Kutyna
December 29, 2025
Mitch kept me informed throughout the purchase process and explained the car functionality thoroughly. This was a good purchase experience. and explained the car functionality thoroughly. This was a good purchase experience. More
Other Employees Tagged: Andy Morales

