Mitch Kramer

Waiting area was very uncomfortable. I have been in service area waiting rooms with coffee, hot chocolate, water and snacks. Chairs were very close to each other. I have been in service area waiting rooms with coffee, hot chocolate, water and snacks. Chairs were very close to each other. More

by MALONE8343 Verified Customer Verified Customer

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Purchased a car, they titled the wrong VIN on me. 2nd key wouldn't work had to return twice to get it corrected. No apology, the general manager wouldn't even come to speak with me. 2nd key wouldn't work had to return twice to get it corrected. No apology, the general manager wouldn't even come to speak with me. More

by MPCMJC Verified Customer Verified Customer

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Mitch streamlined the purchase of a pre-owned vehicle. Friendly .Did great job! Worked deal that was win win for both of us! Friendly .Did great job! Worked deal that was win win for both of us! More

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The service manager is great, but some of the staff needs some customer service training. some customer service training. More

by GOMAB_81 Verified Customer Verified Customer

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Everyone was great and friendly. They made the experience easy and effortless. Will definitely be recommending this dealership to friends and family. They made the experience easy and effortless. Will definitely be recommending this dealership to friends and family. More

by Rykuv Verified Customer Verified Customer

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Mitch kept me informed throughout the purchase process and explained the car functionality thoroughly. This was a good purchase experience. and explained the car functionality thoroughly. This was a good purchase experience. More

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Service. Crew. Very. Helpful. And. Nice.. Kelly. Very. Friendly..will. Tell. My. Vw. Family. To. Please. Stop. By. For. Prompt. Service. Crew. Very. Helpful. And. Nice.. Kelly. Very. Friendly..will. Tell. My. Vw. Family. To. Please. Stop. By. For. Prompt. Service. More

by newalvin Verified Customer Verified Customer

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Everyone was very polite and professional. The test drive went smoothly, and so did everything else. I’m very happy with my purchase, and would definitely recommend the Orland Park Volkswagen The test drive went smoothly, and so did everything else. I’m very happy with my purchase, and would definitely recommend the Orland Park Volkswagen to people if they are in need of a new cars. More

by ALLYTOMSIK Verified Customer Verified Customer

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Courtesy,service, close by, attention, sales agent comprise, dealer is a plus,repair shop accessible, comprise, dealer is a plus,repair shop accessible, More

by RUNNERS_57 Verified Customer Verified Customer

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The best experience from day 1 . Would recommend to everyone who looks to purchase a car ! Would recommend to everyone who looks to purchase a car ! More

by ECLOPTION Verified Customer Verified Customer

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