Dealership Experience
14 yrs, 5 mos
Industry Experience
14 yrs, 5 mos
Specialties & Trainings
RAM Expert, Jeep Expert, UConnect Expert, MOPAR Expert
385 Reviews
Write a Review385 Reviews of Mitch Poole
January 21, 2019
Amazing service They go out of their way to help you and if you have any problems with your vehicle. A+ Service Mitch will help you get back on the road safe. They go out of their way to help you and if you have any problems with your vehicle. A+ Service Mitch will help you get back on the road safe. More
January 14, 2019
great service Professional yet friendly, engaging. descriptive about what was done and what I needed done. I have recommended Jimmy Britt and I am very satisfied wi Professional yet friendly, engaging. descriptive about what was done and what I needed done. I have recommended Jimmy Britt and I am very satisfied with the work done, More
Other Employees Tagged: I think it was Mitch but he was great
January 07, 2019
Not the best Took my vehicle in because i was having issues with a brand new ram 1500! Advised technician that i had just had the windowstinted and not to let the Took my vehicle in because i was having issues with a brand new ram 1500! Advised technician that i had just had the windowstinted and not to let the windows down! First thing he does once he gets in the vehicle os let the window down! Ordered a part asked me to bring it back the next day! Next day i returned the vehicle to to have part installed! The techician that installed the part left long deep visible scratches in my dash board! Called the service department the next day and told them and all they said was oh we sorry! And after all of that my vehicle is still not repaired More
Other Employees Tagged: Billy Wright
January 01, 2019
Great people. Great job Dealer goes beyond what is expected with great service. Very knowledgeable about my vehicle and answered all questions with ease. Went beyond the cAll Dealer goes beyond what is expected with great service. Very knowledgeable about my vehicle and answered all questions with ease. Went beyond the cAll of duty More
December 29, 2018
Trust Service Dept Thanks to Jimmy Britt Service department my heater is working wonderful. I knew I could trust them to fix my problem without an outrageous cost. I'v Thanks to Jimmy Britt Service department my heater is working wonderful. I knew I could trust them to fix my problem without an outrageous cost. I've relied on them for years and will continue to do so. More
Other Employees Tagged: Billy Wright
December 14, 2018
Replace heater core, change oil & filter,flush coolant,servi Billy and Mitch were courteous and explained how everything I needed would be handled and gave me an accurate estimate. I have done business with thi Billy and Mitch were courteous and explained how everything I needed would be handled and gave me an accurate estimate. I have done business with this dealership many years and have purchased three vehicle here. I have always appreciated the "no high pressure" manner in my dealings here and will continue to do business here as long as that concept continues. More
Other Employees Tagged: Billy Wright
December 11, 2018
service excellent service done in a timrly maner i stop by all the time just to visit willie and kenny [ have owened 7 dodge cars and 2 trucks since 1992 excellent service done in a timrly maner i stop by all the time just to visit willie and kenny [ have owened 7 dodge cars and 2 trucks since 1992. More
Other Employees Tagged: Billy Wright
December 06, 2018
Rear End Had a problem with my rear end and these guys took care and got me back on the road. The Good Year companies was responsible and the guys helped me wi Had a problem with my rear end and these guys took care and got me back on the road. The Good Year companies was responsible and the guys helped me with them. Thanks More
Other Employees Tagged: Billy Wright
December 04, 2018
Oil change I always go to this dealership for all work on my Jeep. My latest visit was for an oil change. Service was excellent as always and all employees are a I always go to this dealership for all work on my Jeep. My latest visit was for an oil change. Service was excellent as always and all employees are always friendly. More
Other Employees Tagged: Billy Wright
November 23, 2018
Great Mitch was great. Keep me informed all the way through the repairs. Truck was ready for pick up just like he said. A pleasure to do business with Mitch was great. Keep me informed all the way through the repairs. Truck was ready for pick up just like he said. A pleasure to do business with More

