Mitch Poole
Mitch Poole at Jimmy Britt Chrysler Dodge Jeep RAM
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Mitch Poole

Service Advisor

Jimmy Britt Chrysler Dodge Jeep RAM

2054 US-441
Dublin, GA 31021

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4.8
302 Reviews

Dealership Experience

11 yrs, 11 mos

Industry Experience

11 yrs, 11 mos

Specialties & Trainings

RAM Expert, Jeep Expert, UConnect Expert, MOPAR Expert

4.8

302 Reviews

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302 Reviews of Mitch Poole

September 30, 2023

Dealership Rating
Employee Rating

Our salesman Allen was super friendly and knowledgeable. Made buying a car an enjoyable experience. More

by monolitocruz
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Moore

September 30, 2023

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very good customer service, very helpful. if there is ever a need for a new car i will be retuning. More

by twayne
Price Transparency
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Recommend Dealer
Yes

September 29, 2023

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Jamie and staff are always very helpful! Excellent experience every visit! Thank you for all you do! More

by leannmarcus
Recommend Dealer
Yes

Other Employees Tagged: Jamie Boney

September 29, 2023

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Employee Rating

This was a Safety Recall visit. Service was performed quickly and efficiently. Staff very courteous. More

by danbo0
Recommend Dealer
Yes

September 24, 2023

Dealership Rating
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Great service mitch helped me in every way he could. I would recommend them to anyone looking for a vehicle More

by tonyhammock85
Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Billy Wright

September 19, 2023

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He was very helpful and knew what he was talking about. Mitch got on getting our vehicle fixed and back to us. More

by Dwaynecarpenterjr
Price Transparency
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Recommend Dealer
Yes

September 16, 2023

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We got there right on time for our appointment and they let us know they were running a little behind but they still ended up getting all of our recalls and our oil change done before we needed to leave! G More

by kcunningham6714
Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Billy Wright, Jamie Boney

September 13, 2023

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Mitch was very helpful with getting my Jeep aligned. Tried contacting my seller about my jeep being delivered without being aligned post lift and no help/ returned call, but the service department and M More

by Tymberlinj
Price Transparency
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Service Communication
Recommend Dealer
Yes

September 11, 2023

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Employee Rating

No integrity Very poor customer service beyond the sales person. I Would not refer anyone there beyond The salesperson ... More

by laevonnichols
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Brandon Wright , Royel (RJ) Hall

Sep 11, 2023

Jimmy Britt Chrysler Dodge Jeep RAM responded

Hello Laevon - We apologize we were unable to make you happy on this vehicle. While I understand our service department was able to get this vehicle right within our inspection guidelines, the tires you were looking to have replaced still were within common standards for safe tread depth. In the end, we understand you chose to walk away rather than choose another vehicle, so we are sorry we were not able to find you a suitable vehicle to your liking. We wish you the best with your vehicle search.

September 11, 2023

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Employee Rating

Mitch is persistent. He discovered what the issue was with one of my patrol vehicles. It was a problem that was diffcult to find. But he and his mechanics continued th More

by spd_101
Price Transparency
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Recommend Dealer
Yes
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