Mitch Poole
Mitch Poole at Jimmy Britt Chrysler Dodge Jeep RAM
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Mitch Poole

Service Advisor

Jimmy Britt Chrysler Dodge Jeep RAM

2054 US-441
Dublin, GA 31021

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4.8
369 Reviews

Dealership Experience

12 yrs, 5 mos

Industry Experience

12 yrs, 5 mos

Specialties & Trainings

RAM Expert, Jeep Expert, UConnect Expert, MOPAR Expert

4.8

369 Reviews

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369 Reviews of Mitch Poole

April 17, 2024

Dealership Rating
Employee Rating

I would have liked to have had better communication from the dealer service center. The only communication I got was from an email 20 minutes after checking in. More

by jodi_14_2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Billy Wright, Jamie Boney

Apr 17, 2024

Jimmy Britt Chrysler Dodge Jeep RAM responded

Hello Jodi - our sincerest apologies you didn't receive the level of communication you deserved. That is one of the things we reinforce the most with our team so there is no excuse on our part. I'd still be interested in hearing a little more detail (along with your contact info to make sure we can better assist you in the future. Would you share some additional info to me in an email to joe@jimmybrittauto.com?

April 16, 2024

Dealership Rating
Employee Rating

My first time visiting for my first oil change and tire rotation. 100% satisfied with everything More

by lucybruce28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Billy Wright, Jamie Boney

April 14, 2024

Dealership Rating
Employee Rating

Good professional mattered, nice greetings, and very detailed explanation of trucks performance and problems. Always will enjoy the service at Jimmy Britt! More

by bhayslip07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Billy Wright, Jamie Boney

April 13, 2024

Dealership Rating
Employee Rating

Had a wonderful experience with Mitch even though it was last minute and I will be going back More

by buttnribs250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 13, 2024

Dealership Rating
Employee Rating

The Jimmy Britt Chrysler Dodge Jeep RAM service department is top-notch. Great communication and treatment every visit. More

by michael.gloyd2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Billy Wright, Jamie Boney

April 09, 2024

Dealership Rating
Employee Rating

Great service, great communication and explanation of issues, and speedy results and completion of repairs. No complaints at all. More

by rhughes402
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 04, 2024

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Employee Rating

Always help full on every visit, Will call and let what needs to be done and the cost for repairs. More

by jimmygflanders
Recommend Dealer
Yes

April 04, 2024

Dealership Rating
Employee Rating

Always help full on every visit. will call and let you know what needs to be done and the cost. More

by jimmygflanders
Recommend Dealer
Yes

April 03, 2024

Dealership Rating
Employee Rating

Paid to have new tires put on my truck and this was the first time since I purchased truck and all four wheels got knicked by their tire machine. A $2200 job More

by jesse.foskey
Workmanship
Service Time
Service Communication
Recommend Dealer
No

April 03, 2024

Dealership Rating
Employee Rating

The best dealership I’ve dealt with. Every aspect of it is wonderful. I will return in the future. More

by darrellmartinx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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