Mitch Ronsonet | Page 5

Mike was extremely helpful and explained all the details to me. He helped try to get a repair covered under the extended warranty that I have, but unfortunately it wasn't covered. But he did what he could, to me. He helped try to get a repair covered under the extended warranty that I have, but unfortunately it wasn't covered. But he did what he could, and explained that the extended warranty was not a good one to look at others. More

by ASHLEY.CABRERA Verified Customer Verified Customer

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Lake City GMC always does a really good job when they service my car. They are prompt and very efficient. service my car. They are prompt and very efficient. More

by HROYALS Verified Customer Verified Customer

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Service writers were respectful and ensuring my vehicle was well taken care of. Vehicle was taken back immediately for oil change. was well taken care of. Vehicle was taken back immediately for oil change. More

by Paul Verified Customer Verified Customer

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Great people to do business with always willing to help and make changes as needed They are very committed to their job and that says a lot in world we live in today and make changes as needed They are very committed to their job and that says a lot in world we live in today More

by dselph1965 Verified Customer Verified Customer

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Service was friendly and easy to schedule. They even took care of a recall I wasn't aware of yet. They even took care of a recall I wasn't aware of yet. More

by LKick Verified Customer Verified Customer

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Service Manager Mitch and his Maintenance Team has kept our 2003 Cadillac Deville in such great shape that we refuse to part with it. 166,000 miles and going strong! Always a pleasant service experience. our 2003 Cadillac Deville in such great shape that we refuse to part with it. 166,000 miles and going strong! Always a pleasant service experience. More

by echohein Verified Customer Verified Customer

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Mitch was great! Ross was the Sales Mgr I spoke to initially via phone and he delivered on everything he promised. Unfortunately the experience with the dealership wh Ross was the Sales Mgr I spoke to initially via phone and he delivered on everything he promised. Unfortunately the experience with the dealership while I was there physically was terrible. There are so many things to point out, but the professionalism was sub par from Mason, and I had no personal interaction with the finance manager Chris until the end of the sale when I was finally leaving after being there for 3+ hours. I purchased out of state, and though it was a full purchase in cash, no one kew how to handle this to complete my purchase. There were numerous things wrong overall, and things missing or installed improperly on the brand new truck that needed to be settled and were eventually resolved weeks after my purchase because Mitch(service Mgr) was very helpful in ensuring I received what I was promised from the sales department. It's been 2 months, and technically I still don't own the truck because the paperwork wasn't filed properly and MSO wasn't released on time to my state of registration. I won't be coming back and I will make sure everyone I know does not buy at this dealership. I will point out as for as service goes, if anyone I know services there, I'll be sure to tell them to ask for Mitch to handle their needs. More

by C4 Verified Customer Verified Customer

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Service was prompt and timely. Personnel are very courteous and knowledgeable. The facilities are clean and comfortable. Personnel are very courteous and knowledgeable. The facilities are clean and comfortable. More

by VINSON.V2R-QC Verified Customer Verified Customer

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Very good support for recall repair. Easy to work with and dependable advice from Robbie and Mitch. Easy to work with and dependable advice from Robbie and Mitch. More

by troystewart Verified Customer Verified Customer

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Friendly and professional. Keeps you informed about your cars progress. Answers all questions promptly with a smile. Keeps you informed about your cars progress. Answers all questions promptly with a smile. More

by HODGEELLEN Verified Customer Verified Customer

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