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Mitchell Byrd

Overview Reviews (26) Inventory (574)

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Mitchell Byrd

Platinum Technician

Hyundai of Wesley Chapel

27000 Wesley Chapel Boulevard
Wesley Chapel, FL 33544

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4.8

26 Reviews

Overview Reviews (26) Inventory (574)

4.8

26 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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26 Reviews of Mitchell Byrd

May 10, 2025

Dealership Rating

Employee Rating

Outstanding service. 10 out of 10 will try again! Saleena was great and service was fast. 10 out of 10 will try again! Saleena was great and service was fast. More

by l.dot.marrz21

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Justin Worrell, Alexander Mana, Jordan Samuels, Alexander Chaplin, Justin Crouch, Craig Battinell, Telon Gumbs, Tom Caruso, Sarita Alzate , Saleena

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May 10, 2025 -

Hyundai of Wesley Chapel responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hyundai of Wesley Chapel, we look forward to having you as a valued customer for many years to come! Sincerely, Jose Gesmondi Service Manager

April 18, 2025

Dealership Rating

Employee Rating

Good Srvice and clean and excelkent people. Friendly and nice.Happy with you guys Keep up the Good work Thanks Friendly and nice.Happy with you guys Keep up the Good work Thanks More

by ec182172

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Fabio Castellon, Justin Diaz, Alexander Chaplin, Justin Crouch, Craig Battinell, David Fernandez, Oscar Alicea, Tom Caruso, Sarita Alzate

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Apr 18, 2025 -

Hyundai of Wesley Chapel responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

April 11, 2025

Dealership Rating

Employee Rating

Very good service and personality would tell other friends.and family to get their next car here friends.and family to get their next car here More

by CORKYSPOP1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Anthony Rodriguez, Justin Diaz, Alexander Chaplin, Justin Crouch, Craig Battinell, David Fernandez, Oscar Alicea, Tom Caruso, Sarita Alzate

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Apr 11, 2025 -

Hyundai of Wesley Chapel responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Wesley Chapel! Sincerely, Jose Gesmondi Service Manager

March 31, 2025

Dealership Rating

Employee Rating

Fantastic job on the service much appreciated! ! I'm definitely going to be going to you guys for my next service ! I'm definitely going to be going to you guys for my next service More

by tommy

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Justin Diaz, Alexander Chaplin, Craig Battinell, David Fernandez, Oscar Alicea, Telon Gumbs, Tom Caruso, Sarita Alzate, Jasmine Yarwood

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Mar 31, 2025 -

Hyundai of Wesley Chapel responded

March 06, 2025

Dealership Rating

Employee Rating

Very welcoming and knowledgeable employees. Seemed to be long wait for service rendered for having been scheduled for weeks. Seemed to be long wait for service rendered for having been scheduled for weeks. More

by TURGEONCARMEN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Saleena Crespo

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Mar 07, 2025 -

Hyundai of Wesley Chapel responded

Thank you, Carmen, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Jose Gesmondi Service Manager

January 27, 2025

Dealership Rating

Employee Rating

I love Wesley Chapel dealer because they are prompt and honest and the salesman gave us a very fair price for the car. I was very Satisfy honest and the salesman gave us a very fair price for the car. I was very Satisfy More

by ADA526

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Caleb Prieto, Robb Ortolano, Charlie Betances, Fabio Castellon, Craig Battinell, Tom Caruso, Sarita Alzate, Carlos Carrillo

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Jan 27, 2025 -

Hyundai of Wesley Chapel responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sincerely, Jose Gesmondi Service Manager

January 11, 2025

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Employee Rating

Nothing to complain… I always received the best service…staff are accommodating customers and make them feel welcomed. service…staff are accommodating customers and make them feel welcomed. More

by MOLIVERSPAIN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brianna Hacker, Justin Diaz, Alexander Chaplin, Justin Crouch, Craig Battinell, Oscar Alicea, Tom Caruso, Sarita Alzate, Jasmine Yarwood

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Jan 12, 2025 -

Hyundai of Wesley Chapel responded

December 19, 2024

Dealership Rating

Employee Rating

Saleena is the best. I feel comfortable letting this service department work on my car I feel comfortable letting this service department work on my car More

by AMOCK5412

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Justin Diaz, Alexander Chaplin, Justin Crouch, Craig Battinell, David Fernandez, Oscar Alicea, Telon Gumbs, Tom Caruso, Sarita Alzate

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Dec 20, 2024 -

Hyundai of Wesley Chapel responded

December 06, 2024

Dealership Rating

Employee Rating

Professional and punctual with a knowledgeable staff and comfortable sitting area. Thank you for being here. comfortable sitting area. Thank you for being here. More

by IBETTER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Anthony Rodriguez, Alexander Chaplin, Craig Battinell, Oscar Alicea, Tom Caruso, Sarita Alzate

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Dec 08, 2024 -

Hyundai of Wesley Chapel responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely, Jose Gesmondi Service Manager

December 06, 2024

Dealership Rating

Employee Rating

3 hours for an appointment oil change ridicules. Work on you systems. Get better managing customer time Work on you systems. Get better managing customer time More

by Fgrunewald

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Craig Battinell, Oscar Alicea, Sarita Alzate

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Dec 08, 2024 -

Hyundai of Wesley Chapel responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Sincerely, Jose Gesmondi Service Manager

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