Moe Rashid

INFINITI Of Orland Park responded

readingthewriting, thank you for taking the time to write your review. I'm very sorry to hear you didn't have a positive experience. We strive for excellent customer service and transparency, and it appears we fell short. If you would be willing to discuss your concerns, please contact me directly. Daniel Bustamante, Director of Variable Operations INFINITI of Orland Park 708-403-4700

INFINITI Of Orland Park responded

Thank you for your wonderful feedback about Victoria! We're thrilled to hear that she provided you with courteous and kind service, actively listening to your needs. Customer satisfaction is our top priority, and we're grateful for your positive experience. If you have any more needs or questions in the future, Victoria and our team are here for you. Best Wishes, INFINITI Of Orland Park

INFINITI Of Orland Park responded

Thank you so much for your incredibly positive feedback! We're thrilled to hear that you had the very best experience with us and that our team demonstrated expertise in what they do. Recommendations from satisfied customers like you mean the world to us, and we truly appreciate your kind words. If there's anything specific you appreciated or if you have any further feedback, please feel free to share. We're here to serve you, and your satisfaction is our top priority. Thank you for recommending us to everyone, and we look forward to the opportunity to serve you and others in the future. Best Wishes, INFINITI Of Orland Park

INFINITI Of Orland Park responded

Thank you for taking the time to share your positive experience. We're proud to have Natalia as part of our team, and it's clear that she provided you with exceptional service. Natalia's patience, knowledge, understanding, and humor make her a standout sales associate, and we're delighted to hear that you had a smooth and enjoyable purchasing experience. Your satisfaction is our top priority, and we're so pleased to have met your expectations. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. Enjoy your new Infiniti, and once again, much gratitude for choosing us! Best Wishes, INFINITI Of Orland Park

INFINITI Of Orland Park responded

We're pleased to hear that the staff at the dealership was professional, courteous, and helpful in locating a salesman for you. Providing excellent customer service and assistance is a top priority for us, and we're glad to know that you had a positive experience. If you have any more needs or questions in the future, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again! Best Wishes, INFINITI Of Orland Park

INFINITI Of Orland Park responded

We're thrilled to hear that you had a great experience at Orland Park Infiniti dealership. JP and Moe's exceptional service and assistance are much appreciated, and we're glad you had a positive interaction with them. If you have any more automotive needs or questions in the future, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again! Best Wishes, INFINITI Of Orland Park

INFINITI Of Orland Park responded

Thank you for sharing your fantastic experience with Daniel S as your sales representative. We're thrilled to hear that he provided you and your significant other with such an exceptional level of service while helping you find the perfect QX60. It's wonderful to know that Daniel S went above and beyond by explaining all the details about the QX60, including interior and exterior options, and giving you a thorough tour of the vehicle's functions before the test drive. His attentive and customer-focused approach clearly made a significant impact on your buying experience. We're delighted that you're pleased with your new QX60 and that you plan to return for another purchase with Daniel's assistance. We'll be sure to pass on your kind words to him. Best Wishes, INFINITI Of Orland Park If you ever have more questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again.

INFINITI Of Orland Park responded

Thank you for sharing your positive experience during your visit to our dealership. We greatly appreciate your feedback, and we're delighted to hear that you found our staff to be courteous, professional, knowledgeable, and friendly. Creating a welcoming and knowledgeable environment for our customers is a top priority, and your kind words are a testament to our team's dedication to providing excellent service. If you have any further comments or if there's anything else we can do to enhance your future visits, please don't hesitate to let us know. We're here to assist you and ensure your continued satisfaction. Thank you for choosing us, and we look forward to serving you again. Best Wishes, INFINITI Of Orland Park