Moe Sesay | Page 3

Sales were great. Oil change took a extra long time. Why have appointments? Have taught moisture yet Hyundai not accepting?? Oil change took a extra long time. Why have appointments? Have taught moisture yet Hyundai not accepting?? More

by Shawn Verified Customer Verified Customer

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Staff is very helpful and courteous and make you feel like you went in the family like you went in the family More

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Everyone at Antwerpen Hyundai gave us a professional and courteous experience. I wasn't planning on purchasing a new car, but my salesperson MO was outstanding. He found the perfect car for me. The sales courteous experience. I wasn't planning on purchasing a new car, but my salesperson MO was outstanding. He found the perfect car for me. The sales manager Kevin was very accommodating and put together an offer I couldn't refuse. Finally, my finance manager John made the closing process quick and painless. I am very happy I have now gotten another car from Antwerpen Hyundai and I recommend going to see MO for your next purchase. More

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Everyone in the dealership was extremely helpful and friendly, and made the process so easy. friendly, and made the process so easy. More

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I am writing this review after an incredibly frustrating experience with Antwerpen Clarksville Hyundai/Genesis. After deciding to transition from being a loyal Mercedes Benz owner for over two decades, I th experience with Antwerpen Clarksville Hyundai/Genesis. After deciding to transition from being a loyal Mercedes Benz owner for over two decades, I thought I'd give Genesis a try and purchased a 2022 Genesis GV-70. This was, regrettably, a decision I've come to regret deeply. Recently, I paid a substantial amount for a map update on my vehicle. Unfortunately, following the update, none of my connected services worked. One would expect an immediate and thorough response to such a serious issue from a car dealership of this stature, but the reality was starkly different. I spent an agonizing 34 minutes on hold, waiting to speak with a service representative to come back and address the issue, to no avail. This kind of customer service is incredibly disappointing, especially for someone coming from a Mercedes Benz background where the service has always been white-glove and top-notch. The Antwerpen tagline "Jack Says Yes" seems to ring true only when it comes to taking your money. Once you've parted with your hard-earned cash, it appears "Jack Says No" to providing the quality service that the customer has paid for. The difference between the promised service and the actual service was night and day. I was hoping for the same level of excellent service I received as a Mercedes Benz customer at Antwerpen Clarksville, but unfortunately, the service here is the opposite of white glove. My experience has been very disheartening, and I'm left questioning my decision to switch brands. My advice to anyone considering purchasing a vehicle here would be to proceed with caution. In my experience, the quality of customer service after your purchase may not live up to your expectations or the price you pay. More

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I had a great experience. Called in what I wanted and showed up to find everything ready to test drive and buy. Great service! Called in what I wanted and showed up to find everything ready to test drive and buy. Great service! More

by NHCT Verified Customer Verified Customer

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Straightforward sales experience. Easy to negotiate a fair price, get delivery, and be out the door. Would recommend. Easy to negotiate a fair price, get delivery, and be out the door. Would recommend. More

by karls Verified Customer Verified Customer

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I have been going for service for the past five years and I have NEVER had a back review. They are truly very good the people and the service. I have NEVER had a back review. They are truly very good the people and the service. More

by A21045 Verified Customer Verified Customer

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I had a great experience that was fast and free of pressure. They were very patient and accommodating. pressure. They were very patient and accommodating. More

by MIKE.MCCLENDON0 Verified Customer Verified Customer

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I was purchasing my Leased Vehicle and Moe was very helpful! Everything went smoothly,Thanks to Moe! helpful! Everything went smoothly,Thanks to Moe! More

by CRGRIESSER Verified Customer Verified Customer

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