Mohamed Mattar | Page 8

Greenway Nissan Of Brunswick responded

We're so glad to know that our team member made your experience at Greenway Nissan of Brunswick a memorable one! We always strive for excellent customer service and we appreciate the feedback. Looking forward to seeing you next time!

Greenway Nissan Of Brunswick responded

We're glad to know you had a fun and professional experience with our team at Greenway Nissan of Brunswick! Thanks for the positive review.

Greenway Nissan Of Brunswick responded

I'm truly sorry to hear about your negative experience with our dealership. This is not the level of service we strive to provide to our customers, and I apologize for any frustration or inconvenience this has caused you. Your feedback is extremely valuable, and I assure you that we take it very seriously. I understand your disappointment with the handling of your inquiries and the lack of assistance provided by our staff members. I will personally investigate this matter and address it with our team to ensure that appropriate actions are taken to improve our customer service. Regarding your request to speak with the sales manager or contact the owner, I apologize for any confusion or difficulty you experienced in reaching the appropriate person. I assure you that we do have a sales management team, and our General Manager is indeed Ben. It's possible that there was a miscommunication or oversight in connecting you with the right individuals. Please know that we value your business and would like the opportunity to make things right. If you would be willing to discuss your concerns further and provide more details about your experience, I would be happy to assist you personally or connect you with someone who can address your concerns effectively. Once again, I apologize for the disappointment and frustration you've experienced. We are committed to resolving this matter and restoring your faith in our dealership. Thank you for bringing this to our attention.

Greenway Nissan Of Brunswick responded

Hi there! We're thrilled to hear about your positive experience with Greenway Nissan Brunswick. Thank you for taking the time to share your feedback. We're delighted that you had a great experience with us, and it's fantastic to know that our team at Greenway Nissan Brunswick met your expectations. At Greenway Nissan Brunswick, we strive to provide excellent service and make the car-buying process as smooth as possible. Your satisfaction is our priority, and we appreciate your kind words. If you have any further comments or if there's anything else we can assist you with, feel free to let us know. We look forward to serving you again in the future, and thank you for choosing Greenway Nissan Brunswick!

Greenway Nissan Of Brunswick responded

Thank you for sharing this glowing praise for the Greenway Nissan of Brunswick Team!

Greenway Nissan Of Brunswick responded

We're so glad to know that Daniel could help you out in a pinch! Thanks for your kind words about our team at Greenway Nissan of Brunswick - drive safely!

Greenway Nissan Of Brunswick responded

Thank you for sharing your feedback with us. We sincerely apologize for the extended wait times you've experienced during your oil changes. Your time is valuable, and we understand the frustration this may have caused. We take your concerns seriously, and we want to address this issue promptly. We will be reviewing our processes to identify areas for improvement to ensure that future visits are more efficient and timely. Additionally, if there's anything specific you would like us to look into or if you have suggestions on how we can enhance our service, please feel free to share them. Our goal is to provide a seamless and positive experience for all our customers, and your feedback is invaluable in helping us achieve that. We appreciate your patience and understanding, and we are committed to making the necessary adjustments to improve our service. If you have any further concerns or if there's anything else you'd like to discuss, please don't hesitate to contact us directly. Thank you for bringing this to our attention, and we hope to have the opportunity to better serve you in the future.

Greenway Nissan Of Brunswick responded

Mark, it's great to know that Danielle has been providing you with excellent service at our Greenway Nissan of Brunswick location. We appreciate your kind words and continued support!

Greenway Nissan Of Brunswick responded

We're delighted to know that our team at Greenway Nissan of Brunswick was able to assist you effectively in your vehicle purchase. Thanks for sharing this positive review!

Greenway Nissan Of Brunswick responded

Cathy, thank you for taking the time to review Greenway Nissan of Brunswick! It really means a lot to hear that you're happy.