Mohammad Dmour
Mohammad Dmour at Principle BMW of San Antonio

Mohammad Dmour | Page 6

Service Manager

Principle BMW of San Antonio

15507 I-10 West
San Antonio, TX 78249

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4.4
97 Reviews
4.4

97 Reviews

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97 Reviews of Mohammad Dmour

November 06, 2025

Dealership Rating
Employee Rating

I truly appreciated Mr J. Gamboa’s quick response and clear communication when servicing my vehicle. I want to especially thank him for suggesting and allowing me to drop the More

by Udiazma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Gamboa

Nov 07, 2025

Principle BMW of San Antonio responded

Udiazma, we're happy you found our staff to be so supportive during your experience here at Principle BMW of San Antonio. Please don't hesitate to reach out if there's anything additional we can do for you.

November 06, 2025

Dealership Rating
Employee Rating

Sold me a car that has had nothing but issues since I drove it off the lot. No one cares and no one did anything to try and help with this xxxx car they sold me. More

by Joserivera2608
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 13, 2025

Principle BMW of San Antonio responded

Dear customer, we apologize for any inconvenience you have experienced with your vehicle. Please bring it in and our team will do everything we can to resolve the issues. Your satisfaction is our top priority.

November 04, 2025

Dealership Rating
Employee Rating

The best dealership. This is my 3rd BMW that i got from them and not going anywhere. Coach is my go to person, he is the best! More

by moking77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Coach Markovich

Nov 05, 2025

Principle BMW of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

October 30, 2025

Dealership Rating
Employee Rating

Truly wonderful service. The techs are attentive and courteous. They go about the task quickly and efficiently. More

by jvance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 03, 2025

Principle BMW of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 30, 2025

Dealership Rating
Employee Rating

This is my third vehicle I’ve bought here. Victor has always been helpful and made the process go by fast! More

by Mpatlan2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 01, 2025

Principle BMW of San Antonio responded

Hi, we are so happy to read such a great review about Principle BMW of San Antonio! If you have any further questions, please don't hesitate to reach out!

October 30, 2025

Dealership Rating
Employee Rating

I am very happy with my new car. Thank you Mr. Coach for your great service and recommendation! More

by anongnethicks
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: COACH

Nov 01, 2025

Principle BMW of San Antonio responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

October 25, 2025

Dealership Rating
Employee Rating

Poor service regarding maintenance. I have experienced the same issue with my batter which was replaced in July 2024 and it appears the vehicle has an underlying problem. The dealer cha More

by walonda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

October 23, 2025

Dealership Rating
Employee Rating

Friendly and easy to work finding exactly what vehicle you want very happy with my dalemsn More

by erushing77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Na

Oct 25, 2025

Principle BMW of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 22, 2025

Dealership Rating
Employee Rating

They worked with my budget. We were very adamant about the payment we could afford and they were able to offer it They are very professional through the whole process. More

by Bobby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Don Wilkinson

Oct 25, 2025

Principle BMW of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 16, 2025

Dealership Rating
Employee Rating

Title: Terrible BMW Service – Stay Away! Worst BMW service I’ve ever seen. Daniel at San Antonio BMW lied about giving me a loaner car — promised it, then refused. They tried to charge me More

by Kocak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Daniel( Loaner Vehicle person)

Nov 13, 2025

Principle BMW of San Antonio responded

Thank you for bringing this to our attention, Kemal. We apologize for any inconvenience or frustration this experience has caused. We take customer satisfaction seriously and would appreciate the opportunity to discuss this matter further and make things right. Please reach out to us directly. Thank you.

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