Mohammad Dmour
Mohammad Dmour at Principle BMW of San Antonio

Mohammad Dmour | Page 7

Service Manager

Principle BMW of San Antonio

15507 I-10 West
San Antonio, TX 78249

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4.4
102 Reviews
4.4

102 Reviews

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102 Reviews of Mohammad Dmour

October 30, 2025

Dealership Rating
Employee Rating

I am very happy with my new car. Thank you Mr. Coach for your great service and recommendation! More

by anongnethicks
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: COACH

Nov 01, 2025

Principle BMW of San Antonio responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

October 25, 2025

Dealership Rating
Employee Rating

Poor service regarding maintenance. I have experienced the same issue with my batter which was replaced in July 2024 and it appears the vehicle has an underlying problem. The dealer cha More

by walonda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

October 23, 2025

Dealership Rating
Employee Rating

Friendly and easy to work finding exactly what vehicle you want very happy with my dalemsn More

by erushing77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Na

Oct 25, 2025

Principle BMW of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 22, 2025

Dealership Rating
Employee Rating

They worked with my budget. We were very adamant about the payment we could afford and they were able to offer it They are very professional through the whole process. More

by Bobby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Don Wilkinson

Oct 25, 2025

Principle BMW of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 16, 2025

Dealership Rating
Employee Rating

Title: Terrible BMW Service – Stay Away! Worst BMW service I’ve ever seen. Daniel at San Antonio BMW lied about giving me a loaner car — promised it, then refused. They tried to charge me More

by Kocak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Daniel( Loaner Vehicle person)

Nov 13, 2025

Principle BMW of San Antonio responded

Thank you for bringing this to our attention, Kemal. We apologize for any inconvenience or frustration this experience has caused. We take customer satisfaction seriously and would appreciate the opportunity to discuss this matter further and make things right. Please reach out to us directly. Thank you.

October 13, 2025

Dealership Rating
Employee Rating

This dealership is top notch. All employees are amazing and professional. They know the product well More

by eva_qntn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donavan Hargrove

Oct 16, 2025

Principle BMW of San Antonio responded

Hi, we are so happy to read such a great review about Principle BMW of San Antonio! Please don't hesitate to reach out if there's anything additional we can do for you.

October 01, 2025

Dealership Rating
Employee Rating

I was very pleased with the personal touch, and Chidubem was great at keeping me updated through the service process. He was very prompt in giving me an ETA on things and provided several options for parts More

by Ken Jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chidubem Chukwu

Oct 05, 2025

Principle BMW of San Antonio responded

Hi Ken, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Principle BMW of San Antonio. We can't wait to see you again, have a great day.

October 01, 2025

Dealership Rating
Employee Rating

Had a great experience and Gabrielle was an integral part of that experience, much so that I would recommend my friends and family to use this service. More

by Muniza64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabrielle

Nov 13, 2025

Principle BMW of San Antonio responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Oct 01, 2025

Muniza64 responded

Gabrielle DeLuca

September 27, 2025

Dealership Rating
Employee Rating

Good service bit macanic never updates the next oilchange on screen but that's it More

by fcovillarreal60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 26, 2025

Dealership Rating
Employee Rating

Great support and personable support by Rene and whole team at the dealership. They made the buying process as reasonable as possible, addressed all our concerns, and met our desires. Highly recommended More

by Crfpogo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rene Gonzales

Oct 29, 2025

Principle BMW of San Antonio responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Principle BMW of San Antonio! Thanks again for the recommendation, and have an amazing day!

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