I like hillside honda The sales person was very helpful
I like hillside honda The sales person was very helpful A to Z everything was good
I like hillside honda The sales person was very helpful A to Z everything was good
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by PLABON413
Verified Customer
Verified Customer
Dec 29, 2021 -
Hillside Honda responded
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care!
Sincerely,
The Hillside Honda Team
We had a very good experience buying our Honda with the
assistance of Noel Rodriguez
assistance of Noel Rodriguez
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by ALANKAHN
Verified Customer
Verified Customer
Dec 01, 2021 -
Hillside Honda responded
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road.
Sincerely,
The Hillside Honda Team
Noel R was very knowledgable, attentive and patient and
tirelessly answered all our questions. It was a pleasure dealing with him.
tirelessly answered all our questions. It was a pleasure dealing with him.
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by ALANKAHN
Verified Customer
Verified Customer
Nov 16, 2021 -
Hillside Honda responded
Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else.
Sincerely,
The Hillside Honda Team
Awful customer service. They add more than 5k on warranty
and service when I ask them not to.
and service when I ask them not to.
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by Keyla
Verified Customer
Verified Customer
Nov 04, 2021 -
Hillside Honda responded
Thank you for alerting us of this issue. We would like to assure you that we never intend to do anything but provide the best possible customer service experience. If you are willing to contact us at your convenience, we would be more than happy to further discuss this issue and move forward in a positive direction.
Sincerely,
The Hillside Honda Team
Emmanuel was a great help to us in finding the perfect
vehicle. He made us feel at ease with our decision and at home in the building.
vehicle. He made us feel at ease with our decision and at home in the building.
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by AJAYEX4
Verified Customer
Verified Customer
Other Employees Tagged:
Emmanuel
Sep 30, 2021 -
Hillside Honda responded
Thank you for this wonderful review and rating! We are so happy to see that we provided quality service and helped you find a car that fit your needs! Please let us know if there is anything else we can do for you, we hope to see you again soon!
Sincerely,
The Hillside Honda Team
I really don’t know what to say. Sorry and thank you so
much for your help!
much for your help!
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by AKMALRAKHMANOV987
Verified Customer
Verified Customer
Other Employees Tagged:
Fatima Jamil
, EJAZ Haider, Sanjida Hossain, David Patel, Alison Wadsworth
Sep 23, 2021 -
Hillside Honda responded
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care!
Sincerely,
The Hillside Honda Team
My experience with Hillside Honda was great! Noel as our
Sales Representative, Ashley as the manager, along with every staff that helped with this process were amazing. They were diligent, professional, inf
Sales Representative, Ashley as the manager, along with every staff that helped with this process were amazing. They were diligent, professional, informative, and each took their time to explain everything in depth. Therefore, I am really happy with my experience, and I thank them each for their help!
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by RIVERAMG83
Verified Customer
Verified Customer
Sep 14, 2021 -
Hillside Honda responded
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!
Sincerely,
The Hillside Honda Team
Sales Staff are very nice. But there's problem with
communication between sales and other staff. It took us 3 hours to buy the car and another day of 4 hours to pick up the car. When we picked up, they
communication between sales and other staff. It took us 3 hours to buy the car and another day of 4 hours to pick up the car. When we picked up, they didn't put all the accessories we bought. So we had to come back a third day. The pickup waiting area had machines that weren't working: TV, coffee machine (no milk even though we told the staff). So just a bad experience overall.
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by J.CATCHALL
Verified Customer
Verified Customer
Aug 24, 2021 -
Hillside Honda responded
Your experience with us does not reflect our standards of customer service, J. Your time is valuable to us and we strive to provide fast and competent service. Please contact us at your earliest convenience so we can discuss this further.
Sincerely, The Hillside Honda Team
Aug 25, 2021 -
J.CATCHALL responded
This response is exactly what I experienced. They want me to contact them but provide no contact information. So if I were to contact, I have to find a phone or email and then explain the whole situation from the start to the random person that answers the phone . Whoever wrote the response above should have given a contact info to save the customer the extra work.
The Honda team did a great job at making sure I walked
out with a great deal! Thanks to mervany definitely would recommend her to anyone
out with a great deal! Thanks to mervany definitely would recommend her to anyone
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by AMBIORIS.GARCIA
Verified Customer
Verified Customer
Other Employees Tagged:
David Patel, Mervany
Aug 17, 2021 -
Hillside Honda responded
Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call.
Sincerely,
The Hillside Honda Team
My experience at Honda went well except that my car
mileage went from 13,000 miles to 39,000 miles so now I have to bring my car back in to be changed back to the mileage I came in with and that is an
mileage went from 13,000 miles to 39,000 miles so now I have to bring my car back in to be changed back to the mileage I came in with and that is an inconvenience for me. Other wise the staff were professional and when I called about my mileage problem they said bring back no problem. I am trying to get there today
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by BRWNEYS513
Verified Customer
Verified Customer
Other Employees Tagged:
Susan Nolis
Aug 12, 2021 -
Hillside Honda responded
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
Sincerely,
The Hillside Honda Team
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