Molly Moyer

Audi Allentown responded

Thank you for the great feedback! We're so glad to hear you appreciate the knowledgeable, professional, and responsive service from our team—and that little extra touch of a car wash! It’s always our goal to go above and beyond. We look forward to seeing you again soon!

Audi Allentown responded

Thank you for the great feedback! We're glad to hear everything went smoothly and that our team took the time to walk you through your questions about WiFi and Apple CarPlay. We’re always here to help and appreciate you choosing Ciocca!

Audi Allentown responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

Audi Allentown responded

Hi C. Nguyen, Thank you so much for the kind words and for taking the time to share your experience! We're thrilled to hear that our team was able to assist you promptly and that your service advisor went the extra mile to ensure everything was taken care of with your extended warranty. We truly appreciate your recommendation and look forward to continuing to support all your Audi needs.

Audi Allentown responded

Finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you.

Audi Allentown responded

Thank you for taking the time to share your honest experience. We’re glad to hear that you’ve had a positive impression of our team, it means a lot to know that the people you’ve worked with have made a good impact. That said, we completely understand your concerns about the cost of ownership and the stress that can come from anticipating unexpected expenses, even with a prepaid service plan. Owning a premium vehicle should be an enjoyable experience, not one filled with worry. Your feedback is valuable and will be shared with our team so we can continue working to make the service experience as transparent, reassuring, and worry-free as possible. If there's anything specific we can do to help ease those concerns or walk you through your service coverage in more detail, please don’t hesitate to reach out.

Audi Allentown responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

Audi Allentown responded

Thank you for taking the time to share your experience! We're glad we could provide prompt and professional service, especially on short notice. Understanding your schedule and keeping communication clear are top priorities for us, and we're happy to hear that came through. We're here whenever you need us!

Audi Allentown responded

Thank you for the great feedback! We're so happy to hear that the process was smooth and that you'd choose to work with us again. We truly appreciate your business and look forward to helping you with any future vehicle needs!

Audi Allentown responded

Thank you for the great review! We're so glad to hear that Molly was able to help clarify the situation and provide you with the support you needed. It's always our goal to offer friendly, informative, and professional service, and we’re happy we delivered that for you. We’ll be sure to pass along your kind words to Molly!