Monica Bailey | Page 27

Great customer service. Monica in the service dept. was so helpful. From setting up the appointment to checking out. She followed through and had great communication. Monica in the service dept. was so helpful. From setting up the appointment to checking out. She followed through and had great communication. More

by Kate Verified Customer Verified Customer

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I’ve been using this dealership and service center since I bought my car back in 2011. I highly recommend them! The service center is efficient and all the team members that I’ve worked with have been very I bought my car back in 2011. I highly recommend them! The service center is efficient and all the team members that I’ve worked with have been very friendly, they’re knowledgeable and don’t try and sell you stuff you don’t need. More

by jerbear1 Verified Customer Verified Customer

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Fantastic service! Got me in same day and answered all my questions about my vehicle. Got me in same day and answered all my questions about my vehicle. More

by cb3 Verified Customer Verified Customer

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Great place courtesy and efficient clean very friendly keeps customers updated a great experience always keeps customers updated a great experience always More

by Satisfied customer Verified Customer Verified Customer

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Service check in person was rude. I was not asked to sign any paperwork until the work had already been completed. Ipresented a coupon, one of the many I get in the mail from this dea I was not asked to sign any paperwork until the work had already been completed. Ipresented a coupon, one of the many I get in the mail from this dealership and was told it only gave me 20% off. Perhaps I misunderstood but my belief was it was a greater value. I was also told that my air conditioner filter needed to be replaced, which I agreed to, but no one ever showed me the old one to prove that it needed to be replaced. The person who signed me out was kind and efficient, not the same person who checked me in. Sometime last night I received an email from someone I did not recognize Monica Bailey? In this day and age it is not good for companies to send unsolicited emails, there is a lot of fraud and there are security issues. I did not authorize anyone to take photographs or videos of my car and then send them to me. Not happy about this. I was also told I had to use synthetic oil because that’s what Toyota recommends. Synthetic oil typically allows for 7500 miles of driving, and yet my notice says I’m supposed to come back in far fewer miles (3000?) than that. It’s hard to trust business these days. I understand everybody needs to make money but I’m not sure I would come back to this dealership. More

by r_montague Verified Customer Verified Customer

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I am not a regular customer but I had a screw in my tire and it was the end of the day but The service department took me right in and not only fixed my tire but took care of my warranty work. Thanks and it was the end of the day but The service department took me right in and not only fixed my tire but took care of my warranty work. Thanks More

by wlegacy1 Verified Customer Verified Customer

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Great service.. very friendly staff i went for 10,000 miles service on my toyota tundra miles service on my toyota tundra More

by FER CACERES9 Verified Customer Verified Customer

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Very helpful when you don’t know what your doing. I’ve always had amazing service. Their work ethic is great. Everything is perfect when you pick up your car. always had amazing service. Their work ethic is great. Everything is perfect when you pick up your car. More

by MAGGIEROSE721 Verified Customer Verified Customer

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They changed my oil and washed my vehicle with real speed. And all was done in less then a hour speed. And all was done in less then a hour More

by SATGUY4U Verified Customer Verified Customer

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Good job , excelente trabajo el de la señora Monica servicial y me dio todo la información que le pedí un10 para Monica servicial y me dio todo la información que le pedí un10 para Monica More

by LOPEZMAUREEN89 Verified Customer Verified Customer

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