Was very helpful and made it very easy to get my new car.
Everyone was so nice
Everyone was so nice
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by NLHANSTEDT
Verified Customer
Verified Customer
Other Employees Tagged:
Ryan Faglie, Jaime Gallegos, Anthony Hernandez, Syble Kline, Michael Littlefield, Anthony Medina, Ivan Perez, Fernando Castaneda,Anthony Rosario
Nov 14, 2023 -
Seguin Chevrolet responded
Hi NLHANDSTEDT,
Thank you for your 5-star review. We are delighted to hear you were satisfied during your buying experience. We hope to see you on your next visit. Take care.
Sincerely,
Jeremy Sims, General Manager
I am very satisfied with Seguin Chevrolet.
The attendant that took care of me must have been new because she seemed nervous. She didn't know how to read the notes on my account. The gentleman
The attendant that took care of me must have been new because she seemed nervous. She didn't know how to read the notes on my account. The gentleman next to her told her what to look for and hiw to mark my account for a free oil change. She did not do what he told her on my paperwork and kept trying to charge me. Then some random customer came and took my keys from her because he thought they were for his car and she didn't try to stop him oranything. When he realized they were not his he returned them and she didn't even notice what had happened. I was standing there the whole time watching.
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by MRSD.ME2018
Verified Customer
Verified Customer
Service Price Transparency
Nov 10, 2023 -
Seguin Chevrolet responded
Hi MSRD.ME2018,
Thank you for your 5-star review. We are delighted to hear you were satisfied with your service visit. We hope to take care of your vehicle in the future. Have a great day.
Sincerely,
Jeremy Sims, General Manager
On Tuesday I Had an oil change and windshield wiper
change. All done in a timely manner.
change. All done in a timely manner.
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by Syl
Verified Customer
Verified Customer
Service Price Transparency
Nov 10, 2023 -
Seguin Chevrolet responded
Hi Syl,
We appreciate your 5-star review. We are glad to hear you were satisfied with your service visit. We hope to see you soon. Take care.
Sincerely,
Jeremy Sims, General Manager
Advantageous and abusive with clients.
Garrett, the young salesman, told me that I had a 90-day warranty on my purchase, but when I took my vehicle back to Seguin Chevrolet for an inspecti
Garrett, the young salesman, told me that I had a 90-day warranty on my purchase, but when I took my vehicle back to Seguin Chevrolet for an inspection since I was having problems with the heating, the person who helped me in the service department asked me before Anything if I had purchased an extended warranty which I answered no; since it had 90 business days and not even twenty days had passed. He immediately notified me that there is a charge of $170 dollars to inspect the vehicle and give me a diagnosis??? WTFK ?.. It makes no sense about they offer you a 90-day purchase guarantee!!!… and when you ask for a review?? they tell you that need to pay $$ to have it reviewed!! What is this is about??
I feel cheated and betrayed by Seguin Chevrolet... since I solved the problem myself!!... I only needed a pint of antifreeze because it didn't throw any codes nor did I even have the check engine light on!!... I only needed a little of courtesy and respect nothing more!!..
I don't understand why they couldn't show a little empathy and lift the hood of the vehicle and just look; to notice the incorrect level of antifreeze. I think they showed arrogance. it's my feeling!!
Maybe they ignored me because of my accent? I don't speak perfect English but I can write it.
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by EDADORME81
Verified Customer
Verified Customer
Service Price Transparency
Nov 15, 2023 -
Seguin Chevrolet responded
Hi EDAMORME81,
We apologize for any inconvenience we may have caused. As per our warranty policy, the used vehicles we sell are covered for engine, transmission, and air conditioning for 3 months or 3,000 miles. We would be happy to assist you with your concerns regarding heating and air conditioning and ensure that everything is working properly. Please reach Gary Stehle at 830-303-4381 ext. 2035 or email at gstehle@seguinchevrolet.com.
Sincerely,
Jeremy Sims, General Manager
They all did a great job and we were happy with the deal
we got
we got
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by MDEBERRY1963
Verified Customer
Verified Customer
Other Employees Tagged:
Luis Hernandez, Michael Littlefield
Nov 07, 2023 -
Seguin Chevrolet responded
Hi MDEBERRY1963,
Thank you for your 5-star review. We are glad to hear you were satisfied with your visit. We are looking forward to seeing you soon. Have a great day.
Sincerely,
Jeremy Sims, General Manager
It all went well service was 2 hours but prefer they take
time and do a good job.
My car was blocked in for me to pull out but over all went well.
time and do a good job.
My car was blocked in for me to pull out but over all went well.
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by CARRION.GINA
Verified Customer
Verified Customer
Service Price Transparency
Nov 06, 2023 -
Seguin Chevrolet responded
CARRION.GINA,
We appreciate your feedback and are glad to hear that your service experience went well, with an emphasis on thoroughness and quality. We understand that a longer service time can be preferred if it ensures a job well done. If you have any more suggestions or need further assistance, please don't hesitate to reach out. Your input is valuable, and we look forward to serving you even better next time.
Sincerely,
Jeremy Sims, General Manager
Gracias por su exelente servicio súper fácil y rápido.
Personal amable y lo más importante para mí en mi idioma Español.Bendiciones.
Personal amable y lo más importante para mí en mi idioma Español.Bendiciones.
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by ANGELCAMK76
Verified Customer
Verified Customer
Service Price Transparency
Oct 23, 2023 -
Seguin Chevrolet responded
Hi ANGELCAMK76,
Agradecemos su amable reseña. Nos alegra saber que nuestro equipo hizo todo lo posible durante su visita. Esperamos verte pronto. Cuidarse.
Sincerely,
Jeremy Sims, General Manager
It was a fast, easy and pleasant experience.
We had little to no hassle whatsoever.
We had little to no hassle whatsoever.
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by GMURILLO503
Verified Customer
Verified Customer
Oct 16, 2023 -
Seguin Chevrolet responded
Hi GMURILLO503,
Thank you for your 5-star review. We are delighted to hear you were satisfied with your visit. We are looking forward to seeing you soon. Have a great day.
Sincerely,
Jeremy Sims, General Manager
Working with the team at Seguin was wonderful.
From the first phone call I could tell they would do everything they could to help me with my purchase and make it the best experience possible.
From the first phone call I could tell they would do everything they could to help me with my purchase and make it the best experience possible.
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by shawna_harward
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Dre Lavin
, Shawn Wright
Oct 12, 2023 -
Seguin Chevrolet responded
Hi shawna_harward,
We appreciate your 5-star review. We are glad to hear you were satisfied with your experience. We hope to see you soon. Take care.
Sincerely,
Jeremy Sims, General Manager
It just goes on and on and on and on and on and on and.
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by FAHRENKROG
Verified Customer
Verified Customer
Other Employees Tagged:
Viviana Cabello
, Jaime Gallegos, Arnold Guerra, Syble Kline, Ivan Perez, Luisa Ramirez, Priscilla Recio
Sep 19, 2023 -
Seguin Chevrolet responded
Hi FAHRENKROG,
Thank you for your 5-star review. We are delighted to hear you were satisfied with your visit. We are looking forward to seeing you soon. Take care.
Sincerely,
Jeremy Sims, General Manager