Monica Pelletier

Monica was extremely helpful and knowledgeable. This was my first experience with Lexus and the service was excellent This was my first experience with Lexus and the service was excellent More

Report | Print

Austin, Monica and Nicole were very professional and pleasant to deal with. Always an enjoyable experience.. pleasant to deal with. Always an enjoyable experience.. More

Report | Print

Like always, Monica and other Lexus Hoffman employees were very professional. My oil change was completed in less than 1.5 hours. During that time I was informed (by text, video and by Monica personally were very professional. My oil change was completed in less than 1.5 hours. During that time I was informed (by text, video and by Monica personally about condition of my vehicle and what is recommended to do in my next visit). More

Report | Print

Hoffmann has consistently provided excellent service during my ownership of two RX vehicles, a 350 and a 400h. Matt, Monica, and the rest of the service staff are always attentive to our needs. during my ownership of two RX vehicles, a 350 and a 400h. Matt, Monica, and the rest of the service staff are always attentive to our needs. More

Report | Print

Hoffman Lexus knows how to treat their customers. Everyone is professional, very friendly and everything is explained. They even provide a video of services recommended! Everyone is professional, very friendly and everything is explained. They even provide a video of services recommended! More

Report | Print

Excellent service today. I was very happy with the quality and communication of the agent. I was very happy with the quality and communication of the agent. More

Report | Print

Prompt and efficient service with a short wait in their well appointed and furnished modern waiting room. well appointed and furnished modern waiting room. More

Report | Print

Hoffman lexus is very nice dealer to get your lexus service the people there are very understanding and polite and full of experience. service the people there are very understanding and polite and full of experience. More

Report | Print

Great service department. Austin was very attentive. Helped me out with various questions and took his time to explain things. Has a very nice manner when dealing with custom Austin was very attentive. Helped me out with various questions and took his time to explain things. Has a very nice manner when dealing with customers. More

Report | Print

Polite, efficient, respectful, an entirely pleasant experience overall. Everybody involved was professional and competent. Thoroughly enjoyed the visit. experience overall. Everybody involved was professional and competent. Thoroughly enjoyed the visit. More

Report | Print