Monica Ramirez
Monica Ramirez at Kelly INFINITI

Monica Ramirez

Customer Care Specialist

Kelly INFINITI

155 Andover Street
Danvers, MA 01923

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2 Reviews

Hi, I’m Monica! I believe car buying should feel comfortable, transparent, and even a little fun. My goal is to make sure you feel confident every step of the way — no pressure, just honest guidance to help you find what truly fits your lifestyle. Before getting into the automotive world, I was a barber, so building genuine relationships and really listening to people has always been at the core of what I do. I bring that same approach here — taking the time to understand what matters most to you and making the process feel easy. Outside of work, I love spending time with my plants and finding unique antiques — I appreciate things that are well-made, have character, and stand the test of time. That’s the same mindset I bring when helping you choose the right vehicle. If you’re looking for someone who’s approachable, detail-oriented, and truly on your side, I’d love to help.

Industry Experience

7 yrs, 3 mos

Languages Spoken

English English

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2 Reviews

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2 Reviews of Monica Ramirez

May 15, 2026

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Great workers. I worked with joel and cong. They worked with me to try and get me in my price range. Car is beautiful and cpo. More

by Jthomas01
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Purchase Time
Finance Experience
Recommend Dealer
Yes
May 18, 2026

Kelly INFINITI responded

Thank you for sharing your experience! We’re so glad to hear that Joel and Cong took great care of you and worked hard to get you into a vehicle that fit your price range. It’s wonderful to know you’re happy with your beautiful CPO car—that’s what it’s all about. We truly appreciate your kind words and your trust in Kelly INFINITI. Enjoy your vehicle, and we look forward to seeing you again!

May 04, 2026

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Employee Rating

Monica was OUTSTANDING! The communication was timely, information was accurate and she was never pushy like the stigma of a stereotypical "sales person". Monica answered all More

by Mike S
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
May 04, 2026

Kelly INFINITI responded

Thank you, Mike! We’re thrilled to hear that Monica provided such an outstanding experience—timely communication, clear information, and a no-pressure approach is exactly what we strive for. It’s great to know she took the time to walk you through trims, options, and vehicles to help you find the right QX60. We’re also happy to hear you felt confident in the deal and are enjoying your new QX60—that’s what it’s all about. We truly appreciate your recommendation and your trust in Kelly INFINITI!

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