Monte Gates
Monte Gates at Bob Rohrman Toyota

Monte Gates | Page 3

Finance

Bob Rohrman Toyota

3900 South Street
Lafayette, IN 47905

Contact Me
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rated
34 Reviews

Dealership Experience

3 yrs, 10 mos

Industry Experience

8 yrs

Languages Spoken

English English

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rated

34 Reviews

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34 Reviews of Monte Gates

February 19, 2023

Dealership Rating
Employee Rating

They were ready for us when we got there for the appointment car was what it was advertised to be we are very happy with the purchase More

by Camero 15
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Drew Vance, Dakota Rogers

Feb 20, 2023

Bob Rohrman Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bob Rohrman Toyota!

February 17, 2023

Dealership Rating
Employee Rating

Everyone that we spoke with were friendly and helpful. Matt Baxter our salesperson was great. My wife and I were very unhappy with how long it took to complete the deal. We were at the dealership for o More

by TMBREEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Drew Vance , Matt Baxter

Feb 21, 2023

Bob Rohrman Toyota responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We’d love the opportunity to address any issues with our team here. Thank you for your time.

Feb 21, 2023

Bob Rohrman Toyota responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We’d love the opportunity to address any issues with our team here. Thank you for your time.

Feb 21, 2023

TMBREEL responded

Yes the Dealership may contact me.

February 12, 2023

Dealership Rating
Employee Rating

I really enjoy visiting Bob Rohrman Toyota. They treat their customers as if they are their friends More

by Mahesh
Recommend Dealer
Yes

Other Employees Tagged: Larry Rainford, Drew Vance

Feb 12, 2023

Bob Rohrman Toyota responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Bob Rohrman Toyota!

February 11, 2023

Dealership Rating
Employee Rating

no pressure -easy negotiations on my trade -no pressure on finance side !overall the best car buying experience I have ever had More

by KKSFAM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chuck Austin, Drew Vance

Feb 12, 2023

Bob Rohrman Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 10, 2023

Dealership Rating
Employee Rating

It was a pleasure working with Larry and Drew to complete a fair deal. Timely communication and a straightforward transaction. More

by suttonmj84
Recommend Dealer
Yes

Other Employees Tagged: Larry Rainford, Drew Vance

Feb 10, 2023

Bob Rohrman Toyota responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bob Rohrman Toyota!

February 07, 2023

Dealership Rating
Employee Rating

We have dealt with Chuck Austin through 5 Priuses. Chuck’s bottom line is “The deal either makes sense or it doesn’t.” Our service experience at Bob Rohrman Toyota has been top notch. All of our Prius More

by DLGUFFY
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Chuck Austin, Logan Plantenga , Gentleman who has been with BRT longer than Chuck who negotiated the deal to get our 2022 Prius, whose office is a cubbyhole under the stairs somewhat like a Harry Potter closet.

Feb 07, 2023

Bob Rohrman Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bob Rohrman Toyota. We truly appreciate your loyalty to us. We look forward to continuing to serve you for years to come.

February 05, 2023

Dealership Rating
Employee Rating

I HAVE BEEN BUYING CARS FROM YOUR DEALERSHIP FOR AS LONG AS I CAN REMEMBER THANKS TO CHUCK AUSTIN! I HAVE A DEPOSIT ON THE FIRST 2023 PRIUS THAT COMES IN!! CAN'T WAIT! I HAVE 100% TRUST IN YOUR SERVICE DEPT More

by JUSTCHUCK43 ( CORRECT TO 43)
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 06, 2023

Bob Rohrman Toyota responded

Thank you for choosing Bob Rohrman Toyota. Your feedback and rating mean a lot to us. We're glad Chuck delivered such a great experience, and we look forward to seeing you again!

February 05, 2023

Dealership Rating
Employee Rating

The staff went out of their way to get me the car I needed. Thanks so much. More

by Lynnoswald727
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Chuck Austin , Not sure if I worked with Drew Vance or not.

Feb 06, 2023

Bob Rohrman Toyota responded

Thank you, Lynn, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 03, 2023

Dealership Rating
Employee Rating

My experience at this dealership was amazing! Brandon was the sales person I worked with and he made this experience great; I am young and new to shopping for cars, I was nervous I'd get a sales More

by LOESSYPAIGE@GMAIL.COM
Purchase Time
Recommend Dealer
Yes
Feb 03, 2023

Bob Rohrman Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 02, 2023

Dealership Rating
Employee Rating

Monte and Matt Baxter were fabulous. We were very disappointed in our experience with Levi as he made a mistake and blamed it on an employee in front of us. Mistakes happen, the proble More

by Parker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Levi Evans, Matt Baxter , Matt Baxter

Feb 03, 2023

Bob Rohrman Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We're sorry to hear about your experience with Levi. We will share your comments with him and our team. We look forward to working with you again.

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