Excellent service on all levels! From test driving, pricing, purchasing, releasing of unit, and after purchase service! I’m happy with my Jeep Wrangler! Thanks Monte and Kaitlyn!
- Denise S.
The whole car buying process at Pollard was painless, efficient and very enjoyable! Monte was great! I went in to test drive one model, but because he listened to what I really wanted, he showed me another vehicle that he thought I might like. Needless to say, I ended up buying the car of my dreams. Negotiating the cost, financing and finalizing the sale...everything went so smoothly. Mrs. Pollard even called me the next day to thank me for my purchase and offered a free oil change! I am so happy with my Jeep Wrangler, Thank you Pollard Jeep!
I worked with James and Monte to find my Jeep. My first Jeep, and my first time buying from Pollard. I love the car, and I loved the experience. Very professional with no "car salesman" experience. I'll definitely come to Pollard for my service, and for my next Jeep.
"Accommodated our pricing & test driving needs "
Pollard Jeep worked to meet our pricing needs and we are very happy with our purchase. They supported our decision-making process with all the test driving that we needed in order to make a decision. We have also found them to be responsive and attentive with our paperwork and questions post-purchase as well. Thank you Pollard!
"We had a great experience with Monte Hall"
Our salesperson was Monte. He was professional and knowledgeable. He did a great job with helping me find my new Jeep. He explained the differences in models and options . Great job Monte!
"Recent purchase of Jeep TrailHawk"
Our salespersons were Kaytlin and Monte, both were professional, helpful and knowledgeable.
The deal was completed by Kaytlin - thanks for getting us our unicorn!
And, a shout out to Will, finance guy.
"Stress Free Buying Experience "
I want to put a shout out to Monte, Will and especially Kaytlin. This was the least stressful and most smooth car buying experience that I have had.
From the online start finding my Jeep, to the test drive, and to the financing and the detailing, I was well taken care of.
Thank you Pollard Jeep. I will be back and I will be recommending you as well!
"worst experience ever"
- pete mayer
my attempt at buying a new vehicle from this dealer was hands down, without a doubt, the
absolute worst time i have ever spent at any dealership. the sales person was not interested
in selling me the vehicle i wanted. i feel he had a sales agenda. i waited over 4 hrs for them to arrange
financing and they still said it was difficult, " maybe pick another vehicle". i did, still no luck. i finally had to leave after 5 hrs. i went to my local dealer, and left there after 2 hrs in a brand new jeep. c'mon, what possibly could have been that much different? same trade in, same down payment. i have bought
several vehicles in the last 10 yrs. some for myself, some for children. i would never recommend this place to anyone, ever
"First Lease Made Easy"
I came into Pollard for the first time ever about 3 months ago and since then I have traded in my car with them and recently leased a new one! My experience has been super fluid and easy, everyone there was super helpful in getting me into a new car that fit me, at a price that fit me. Monte Hall was the salesman that helped me along the way and he was amazing, he helped find me a car with the specifics that I like and without those that I didn't. Himself as well as Kaytlin Pearson were available over phone, text, and email and overall were both immensely helpful in helping me feel comfortable making this huge step (as a college kid doing it without my parents' help for the first time, which was definitely intimidating). I would definitely recommend this dealership as well as Monte and/or Kaytlin to anyone who is looking at buying or leasing a new car!
This was a great experience from start to finish. I had the pleasure of working with EJ Roessel. He was informative and answered all my questions and made car buying fun. He introduced me to Scott Wilbers GSM who worked to get me the right payment and I then met with Will Loomis in fiancé.to seal the deal.
Hats off to all of you for your participation in making this an easy stress free encounter. I would also like to do a shout out to the friendly and cordial receptionist who greeted me upon my arrival and to Monte Hall . Monte was kind enough to show me a Wrangler while EJ was detained when I arrived.
Thank you all...
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