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Moon Lee

Overview Reviews (63) Inventory (234)

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Moon Lee

Sales Manager

Northstar Kia

61-07 Northern Blvd
Woodside, NY 11377

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4.5

63 Reviews

Overview Reviews (63) Inventory (234)

Industry Experience

10 yrs, 5 mos

Specialties & Trainings

Kia Certified

Excellent Customer Service

4.5

63 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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63 Reviews of Moon Lee

May 16, 2025

Dealership Rating

Employee Rating

They sold me a car That needs work I bring it to service as I was told to. They’re putting nothing but Old used damaged parts on my vehicle which is causing more problems and more money.😡😤 as I was told to. They’re putting nothing but Old used damaged parts on my vehicle which is causing more problems and more money.😡😤 More

by MADMONEYMILLZ

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Orlando White, Ray Valencia, Anthony Farrugia, Shaun Jones, Tyler Moore II, Josue Dongakedi, Gabriel Lugo, Oscar De Jesus, Charlie Silverman

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May 20, 2025 -

Northstar Kia responded

We're truly sorry to hear about your experience. This is not the standard we aim for, and we take your concerns seriously. Please contact our team directly at Bsingh@northstarkiany.com so we can properly address the situation and work toward a resolution. Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

May 06, 2025

Dealership Rating

Employee Rating

Simply amazing service like always! Customer service was fast easy and very reliable. They even offered a free hand wash which is always the icing on the cake for me. Thank you Northsta Customer service was fast easy and very reliable. They even offered a free hand wash which is always the icing on the cake for me. Thank you Northstar Kia! More

by fadesnink

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Orlando White, Ray Valencia, Jordan Curry, Shaun Jones, Tyler Moore II

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May 12, 2025 -

Northstar Kia responded

Thank you for the wonderful feedback! We're so glad to hear you had an amazing experience with us. It's great to know our customer service and little touches like the hand wash made your visit even better. We look forward to welcoming you back soon! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

April 03, 2025

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Employee Rating

Very good communication and responsive very polite and helpful had a really great car buying experience will use again in the future helpful had a really great car buying experience will use again in the future More

by DYLONMORALES0626

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Apr 04, 2025 -

Northstar Kia responded

Thank you for your kind words! We’re thrilled to hear you had a great car-buying experience with us. We strive to provide excellent communication and helpful service, and we look forward to assisting you again in the future. Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

March 22, 2025

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Employee Rating

Your service is very very good. I would definitely recommend them anytime. The staff there is perfect at all times. People are always very responsible and attentive to what you’re I would definitely recommend them anytime. The staff there is perfect at all times. People are always very responsible and attentive to what you’re doing to keep you satisfied at all times while I’m there. More

by KEBERP50

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jordan Curry, Anthony Farrugia, Shaun Jones, Josue Dongakedi, Mike Annabi, Heaven Adams, Ludys Acosta, Oscar De Jesus, Ali Alvino

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Mar 23, 2025 -

Northstar Kia responded

Thank you for your wonderful feedback! We're so glad to hear that you had a great experience with our team. Providing excellent service and ensuring you're satisfied is always our top priority. We truly appreciate your recommendation and look forward to continuing to serve you in the future! Your Friends at NorthStar Kia 718-675-5649 www.northstarkiany.com

March 20, 2025

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Employee Rating

The service is always great! Everything is always well explained and the workers are always professional and courteous. Everything is always well explained and the workers are always professional and courteous. More

by PINEDA_NADIA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 23, 2025 -

Northstar Kia responded

Thank you for your kind words! We're thrilled to hear that you consistently have a great experience with our service team. We truly appreciate your trust and look forward to serving you again soon! Your Friends at NorthStar Kia 718-675-5649 www.northstarkiany.com

March 20, 2025

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Employee Rating

The service here is always amazing. The workers are always courteous and explain everything well. The workers are always courteous and explain everything well. More

by PINEDA_NADIA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 23, 2025 -

Northstar Kia responded

Thank you for your wonderful review! We're so glad to hear that you consistently have a positive experience with our team. We appreciate your feedback and look forward to continuing to provide you with excellent service! Your Friends at NorthStar Kia 718-675-5649 www.northstarkiany.com

March 14, 2025

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Employee Rating

Dealership refused to provide complimentary service for the first maintenance visit then tried to charge for an additional inspection without first obtaining authorization from customer. the first maintenance visit then tried to charge for an additional inspection without first obtaining authorization from customer. More

by JXC

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

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Mar 15, 2025 -

Northstar Kia responded

We apologize for the frustration this situation caused. We strive for transparency and customer satisfaction, and your experience does not reflect our usual standards. Please contact us directly at Bsingh@northstarkiany.comso we can address your concerns and work toward a resolution. Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

March 14, 2025

Dealership Rating

Employee Rating

Great auto services, very professional. I come all the way from brooklyn to get my car looked at. I come all the way from brooklyn to get my car looked at. More

by JEREMY.L.GRAVES1.MIL

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jordan Curry, Anthony Farrugia, Shaun Jones, Josue Dongakedi, Mike Annabi, Heaven Adams, Ludys Acosta, Oscar De Jesus, Ali Alvino

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Mar 15, 2025 -

Northstar Kia responded

Thank you for your trust and loyalty! We're thrilled to hear that you find our service worth the trip from Brooklyn. We look forward to continuing to serve you with the same level of professionalism! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

March 08, 2025

Dealership Rating

Employee Rating

It's Great to have a Kia. I love my telly. It's the best. I love my telly. It's the best. More

by JSEINO808

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jordan Curry, Anthony Farrugia, Shaun Jones, Josue Dongakedi, Mike Annabi, Heaven Adams, Ludys Acosta, Oscar De Jesus, Ali Alvino

Report | Print

Mar 10, 2025 -

Northstar Kia responded

Thank you for your feedback! We're so happy to hear that you love your Kia Telly. Enjoy your ride, and let us know if we can assist you with anything else! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

February 27, 2025

Dealership Rating

Employee Rating

Muy bien me encanta el servicio sé lo recomiendo los mejores servicios para mí y para mi esposo fue lo máximo mejores servicios para mí y para mi esposo fue lo máximo More

by GRASCEBATISTA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Orlando White, Ray Valencia, Heaven Adams, Ludys Acosta, Gabriel Lugo, Jennifer Peralta, Jordana Soleimani, Ali Alvino, Charlie Silverman

Report | Print

Feb 28, 2025 -

Northstar Kia responded

¡Muchas gracias por tu comentario! Nos alegra saber que tú y tu esposo tuvieron una excelente experiencia con nuestro servicio. ¡Esperamos verlos de nuevo pronto! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

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